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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,078 reviews, last reviewed 5th Apr 2026
173400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%

Latest highest rating:

5

I’m reasonably new to Mettle, however I like the way... I’m reasonably new to Mettle, however I like the way the app works and the response time you get when writing a message. Reviewed on: 5th April 2026
Andrew J's avatar
Andrew J

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4078)

The business bank. In all ways

5
Someone tried to hack my account via a phone call. I put down the phone and went on the app to report it. Mettle staff sorted everything out and a new card was sent through the post quickly. Everything is efficeint with payments in and out, quickly notified of transactions. I am extremely happy with METTLE Reviewed on: 18th March 2026
Dave W's avatar
Dave W

The experience is perfect.

5
The experience is perfect.. I can do everything online and without issue! Reviewed on: 18th March 2026
Paul M's avatar
Paul M

Set up and user experience is very good.

5
Set up and user experience is very good. The app is easy to use, I've never had any issues with making or receiving payments. Reviewed on: 18th March 2026
Naomi H's avatar
Naomi H

Allways there to help when needed and give advise wh...

5
Allways there to help when needed and give advise when needed. Reviewed on: 18th March 2026
William R's avatar
William R

Best business account I've used.

5
The application process was straightforward and the account was set up within a week. The app works great and links straight to Freeagent, which is provided free of charge and all info/receipts i add to mettle transactions go onto Freeagent without having to reenter them. Its made my life really easy - would definitely recommend. Reviewed on: 18th March 2026
Adam Williams's avatar
Adam Williams

Top service

5
I’ve never had any issues so there isn’t much to tell. Have always been impressed since the day I signed up. Reviewed on: 18th March 2026
Shell L's avatar
Shell L

Positive feedback

5
I’ve been using the Mettle app for my business, and it has genuinely made managing finances so much easier. The interface is clean, intuitive, and everything feels straightforward—even when dealing with tasks that would usually feel time-consuming. I particularly value how seamless it is to track income and expenses in real time, which has really supported me in staying organised and on top of my accounts. The integration with accounting tools is a huge bonus and has taken a lot of the stress out of bookkeeping. It’s clear that the app has been designed with small business owners in mind. It saves time, reduces admin, and allows me to focus more on running my business rather than getting caught up in financial management. Overall, a reliable and efficient banking app that I would highly recommend to anyone running a small business or working for themselves. Reviewed on: 18th March 2026
Jay Cee's avatar
Jay Cee

Mettle is very user friendly

5
Mettle is very easy to use to organise your business transactions and make payments. Everything has run smoothly since the beginning. Reviewed on: 18th March 2026
Helen BA's avatar
Helen BA

Using Mettle for two years!! as my busines...

5
I have been using Mettle for two years as my business account. It's easy, its practical. If I have an issue. I can message and I will get a reply quickly.It's very easy to transfer and pay myself each month. Receipt capture a doddle, very easy, take a pic, catalogue it, sorted. FreeAgent is free to use, when using Mettle. Reviewed on: 18th March 2026
Pet Care's avatar
Pet Care

Bank account is adequate for my needs.

5
Bank account is adequate for my needs. Reviewed on: 18th March 2026
Doreen J's avatar
Doreen J

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