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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,078 reviews, last reviewed 5th Apr 2026
173400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
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0%
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1%

Latest highest rating:

5

I’m reasonably new to Mettle, however I like the way... I’m reasonably new to Mettle, however I like the way the app works and the response time you get when writing a message. Reviewed on: 5th April 2026
Andrew J's avatar
Andrew J

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4078)

Excellent support - I would recommend Mettle to anyone.

5
Excellent support - I would recommend Mettle to anyone. Fast and efficient. Reviewed on: 18th March 2026
Sam W's avatar
Sam W

Cannot recommend enough

5
I have recommended Mettle to many friends and family who are self employed. Their app is fantastic and so user friendly. I especially appreciate that you can have different pots with percentages of income that are filtered int them. I did attempt to use free agent with the app but found it easier to do my self assessment on my own but it’s a good feature to have. Customer service is efficient and friendly. They keep you updated on any changes promptly. The fact there are no fees unless you upgrade is a bonus especially as a small business owner. Reviewed on: 18th March 2026
C Lees's avatar
C Lees

Always been able to get good customeer service

5
Always been able to get good customeer service both from Metlle and Freeagent. Getting Freeagent for nothing is a no brainer. Reviewed on: 18th March 2026
Alan J's avatar
Alan J

As a new busines the account I found the app excelle...

5
As a new busines the account I found the app excellent and easy to use especially when it came with freeagent. Customer service is second to none and we're always very helpful. I would highly recommend. Reviewed on: 18th March 2026
Barry B's avatar
Barry B

Super easy to use as a small business.

5
Super easy to use as a small business. I particularly like the ease of setting up rules to fill savings and tax pots! Reviewed on: 18th March 2026
Ann N's avatar
Ann N

Easy to use, clear and concise!

5
Everything has been very easy to use, clear and made keeping on top of the books more manageable, much less daunting! Reviewed on: 18th March 2026
Yasmin 's avatar
Yasmin

Hassle Free Banking

5
Completely Hassle Free Completely Hassle Free Completely Hassle Free Completely Hassle Free - Had to repeat myself cos BOT didn't like short sentence Reviewed on: 18th March 2026
Mark S's avatar
Mark S

Brilliant account, easy to use app.

5
The bank account is brilliant, the app is easy to use and the customer service is first class. I've never had any issues with my online banking. Reviewed on: 18th March 2026
Natalie W's avatar
Natalie W

Its the best i have banked with .

5
Its the best i have banked with . Reviewed on: 18th March 2026
Cybrace L's avatar
Cybrace L

First time business banking

5
After starting a new business 2 years ago I looked at meany banks, but for many reasons METTLE stood out to me by a mile and so far they have not let me down Reviewed on: 18th March 2026
Jon H's avatar
Jon H

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