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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Great customer service and free business banking.

5
Great customer service and free business banking. I love mettle Reviewed on: 19th March 2026
Justin B's avatar
Justin B

I have only had a account for a short while and so f...

5
I have only had a account for a short while and so far everything as been spot on. Easy to use on my banking app. Reviewed on: 19th March 2026
Don S's avatar
Don S

good support

5
Very good support when needed from customer service. Reviewed on: 19th March 2026
Laura 's avatar
Laura

This bank is great for my business, I have everythin...

5
This bank is great for my business, I have everything at hand. Excellent, I just wish you could hide the balance of my current account Reviewed on: 19th March 2026
Claudio R's avatar
Claudio R

Straight forward, very easy to use plain and simple...

5
Straight forward, very easy to use plain and simple all services needed for business banking Reviewed on: 19th March 2026
Andrew D's avatar
Andrew D

Easy excellent customer service ...

5
Easy to use, easy to chat to customer services Always keeps me updated Reviewed on: 19th March 2026
Caroline J's avatar
Caroline J

Great small business banking , very easy to quote an...

5
Great small business banking , very easy to quote and invoice all in one, notifies you once paid and great saving pots make savings very easier to manage Reviewed on: 19th March 2026
Luke C's avatar
Luke C

Great service app.

5
Great banking services, like that I have a tax pot Reviewed on: 19th March 2026
Shelley's avatar
Shelley

Great business banking app.

5
Great business banking app. Easy to navigate and save invoices to. And the free link into FreeAgent has been light bulb moment for my admin and accounts. Thanks Reviewed on: 19th March 2026
Richard Adams's avatar
Richard Adams

Mettle have been fantastic

5
Mettle have been fantastic… I used to pay for FreeAgent but now it’s included as a free perk. Customer service is spot on too, I changed the name of my business and it was a simple process with Mettle, staff were thorough but helpful. Reviewed on: 19th March 2026
Vanessa Thomas's avatar
Vanessa Thomas

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