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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,077 reviews, last reviewed 4th Apr 2026
173300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

This bank connects with free agent and makes all my... This bank connects with free agent and makes all my business transactions run smoothly.There is plenty of security as for 6 digits pins when you do an... Read more Reviewed on: 4th April 2026
Laura G's avatar
Laura G

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4077)

I love Mettle Bank

5
Mettle have helped me so much as a sole trader.. having free agent attached helps me with my accounts as well. It’s easy and excellent Reviewed on: 19th February 2026
Louisa Sage's avatar
Louisa Sage

As a independent business.

4
As a independent business. And a dyslexic person. This was recommended asan easy to use bank for my business. It has changed my outlook and improved my confidence in money management, invoicing and communication with customers. Its not perfect for my dyslexic needs and i have raised these improvements with them through the help centre. Which i feel not only helpme but would help all. In making the app quicker to navigate and cleaner to use. Ive to yet not seen my suggestions become live. So not sure if its ask the customer, say you will work on it. But dont really work on it. Hoping the customer will get bored in waiting or just go quiet. For that reason ive not given top marks. However i really want to give them top marks. Reviewed on: 19th February 2026
Alli Gordon 's avatar
Alli Gordon

Over all bank has many features but I like saving...

5
Over all bank has many features but I like saving pots Reviewed on: 19th February 2026
Awan's avatar
Awan

Mettle is a fantastic

5
Mettle is a fantastic easy to use bank the app and platform help you all the way Reviewed on: 19th February 2026
Martin J's avatar
Martin J

I was with high street bank and comunication was dif...

5
I was with high street bank and comunication was difficult. With Mettle I have the ability to deal with my money in a way that I can do myself. What helps my very small business is that the are no fees as variable fees had such a detrimental affect on keeping my tiny business with its head above water Reviewed on: 19th February 2026
Carolyn Mason's avatar
Carolyn Mason

I get everything I need whenever I need it.

5
I get everything I need whenever I need it. Reviewed on: 19th February 2026
Jacob Gebretnsae's avatar
Jacob Gebretnsae

No nonsense, perfect banking for my needs, and excel...

5
No nonsense, perfect banking for my needs, and excellent free software Reviewed on: 19th February 2026
Jamie J's avatar
Jamie J

Great company to work with!

5
Great company to work with! Never had any issues using the app, very simple and easy to use. Would highly recommend. Reviewed on: 19th February 2026
Rikki A's avatar
Rikki A

Very easy to use and lots of functionality

5
Very easy to use and lots of functionality Reviewed on: 19th February 2026
tnbeaumont@ntlworld.com's avatar
[email protected]

I think I would say the customer service is really g...

5
I think I would say the customer service is really good, no waiting really, always very polite and professional,any issues I have get sorted very quickly and I’ve never had an issue in the few years I’ve had my account Reviewed on: 19th February 2026
Sarah J's avatar
Sarah J

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