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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

I enjoy working with my bank account.

5
I enjoy working with my bank account. It took a while as it is different from my normal bank accounts but the service has been brilliant. Linking up to Freeagent makes life so much easier too. I havent used them yet but the pots are useful making it easy to put money aside from the main account. Reviewed on: 19th March 2026
Karen W's avatar
Karen W

Use Mettle for my business account - really easy to...

5
Use Mettle for my business account - really easy to use and understand what is going on with my money Reviewed on: 19th March 2026
Dave P's avatar
Dave P

Very easy business banking app.

5
Very easy business banking app. Downloaded after reading positive reviews online. Reviewed on: 19th March 2026
Geoffrey A's avatar
Geoffrey A

Excellent customer service, the best!

5
Excellent customer service, the best! Reviewed on: 19th March 2026
John F's avatar
John F

Really smooth process, easy to set up and easy to use.

5
Really smooth process, easy to set up and easy to use. Love the ‘pots’ .. really helpful feature. Reviewed on: 19th March 2026
Vicky R's avatar
Vicky R

Destroyed the notion that setting up a business bank...

5
Destroyed the notion that setting up a business bank account is hard. Reviewed on: 19th March 2026
Rad's avatar
Rad

good experiences with Mettle

4
I’ve had nothing but good experiences with Mettle my only bug bear is no IBAN so I can receive payments from my international clients Reviewed on: 19th March 2026
Eoin W's avatar
Eoin W

Great customer support

5
I love the responsiveness of the messaging system both AI and human powered elements are great which shows resources are being placed where they're most needed. Reviewed on: 19th March 2026
Laura Wigg-Bailey's avatar
Laura Wigg-Bailey

PERFECT Bank

5
It’s a fully reliable and trusted bank 100% secure. Reviewed on: 19th March 2026
Roman's avatar
Roman

Really easy to use, with no hidden charges

5
Really easy to use, with no hidden charges Reviewed on: 19th March 2026
Keith B's avatar
Keith B

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