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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great service & friendly but professional staff.

5
Great service & friendly but professional staff. Reviewed on: 19th March 2026
Samson Folorunso 's avatar
Samson Folorunso

Just what I needed when setting up my new business ,...

5
Just what I needed when setting up my new business , an online bank with integrated book keeping . Reviewed on: 19th March 2026
Griffinwood's avatar
Griffinwood

I've had a good start using the new bank for my busi...

5
I've had a good start using the new bank for my business. It's allowed me to do invoices quickly. See my transactions and set up a tax account for anything coming in and save for tax. It could do with having a better interest rate however. Reviewed on: 19th March 2026
Paul Farthing's avatar
Paul Farthing

easy to set up an account, great customer support!

5
easy to set up an account, great customer support! All around a great Bank. Reviewed on: 19th March 2026
Alex Elgunov's avatar
Alex Elgunov

As a small business owner Mettle has been crucial in...

5
As a small business owner Mettle has been crucial in helping me run my business, especially with the free access to FreeAgent the accounting package. His banking app is easy to use and contains all the information you would need.. Reviewed on: 19th March 2026
Martin W's avatar
Martin W

great service from the start, always happy to help

5
great service from the start, helpful and give out great information webinars Reviewed on: 19th March 2026
K P's avatar
K P

A good business bank account, but could be better

4
The Mettle bank account suits most of my needs, although I wish it allowed for a business credit card and wish they were listed as options on other bank payment screens Reviewed on: 19th March 2026
EV Travel's avatar
EV Travel

User-friendly and straightforward for business use

5
Using Mettle has been very straightforward, user-friendly and easy to use to manage my business finances from the very start. I particularly like the 'pots' that you can create to allocate for different things, which are easy to see at a glance to keep track of where I need to put money aside for different things. Reviewed on: 19th March 2026
C Fairbrother's avatar
C Fairbrother

has helped me manage my business finances better.

5
I love the look and feel of the banking app. Its ability to link to freeagent, and has helped me manage my business finances better. Customer service have been excellent and even using the "chat to us" online help have answered my questions and solved problems. Reviewed on: 19th March 2026
Vanessa Deen's avatar
Vanessa Deen

Everything at my fingertips

5
Provides everything I need to manage my new business account in the App which is really accessible and enables me to keep on top of banking admin! Reviewed on: 19th March 2026
Nicole K's avatar
Nicole K

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