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Mettle by NatWest: Business Banking reviews

4.92
Based on 4,079 reviews, last reviewed 5th Apr 2026
173500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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Latest highest rating:

5

Very easy to set up, clear and easy communication Very easy to set up, clear and easy communication Reviewed on: 5th April 2026
NG's avatar
NG

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4079)

Super cool and easy to use while managing money.

5
Super cool and easy to use while managing money. Reviewed on: 18th February 2026

Recommend to friends fantastic bank highly recommend

5
Recommend to friends fantastic bank highly recommend Reviewed on: 18th February 2026

I opened my first business using mettle business ban...

4
I opened my first business using mettle business banking. They've been really easy to deal with only 1 small problem which was sorted quickly Reviewed on: 18th February 2026

Simple and straight forward.

5
Does exactly what I need. Well laid out and easy to use. Reviewed on: 18th February 2026

Best online bank in uk

5
Best online business banking I do like it a lot very easy to use Reviewed on: 18th February 2026

it’s very user-friendly

5
The app is fantastic to use – it’s very user-friendly and easy to navigate. It integrates seamlessly with online accountancy software, which makes managing everything so much easier. If there are ever any issues, the team responds quickly and communication is excellent. The savings pots are especially helpful for setting aside money for tax and VAT. Overall, it’s a great all-round bank and I wouldn’t change a thing! Reviewed on: 18th February 2026

Easy to Use, good customer service

5
Easy to Use, good customer service Reviewed on: 18th February 2026

Fabulous bank to use for my business.

5
Fabulous bank to use for my business. Easy to use, free agent free of charge and also really helpful customer service. Reviewed on: 18th February 2026

All positive, never had any issues.

5
All positive, never had any issues. Reviewed on: 11th February 2026

Brilliant service for small businesses

4
Mettle has been one of the best business banking experiences I’ve had. The app is clean, fast, and incredibly easy to use, which makes managing day‑to‑day finances stress‑free. Features like instant notifications, simple invoicing, and automatic expense categorisation have genuinely helped me stay organised without any extra work. Support is another big highlight. The team is friendly, quick to respond, and always helpful—exactly what you want when dealing with business banking. It feels personal, not corporate. What I appreciate most is that Mettle combines the flexibility of a modern challenger app with the reassurance of being backed by NatWest. It’s reliable, transparent, and clearly designed with small businesses and sole traders in mind. Highly recommended if you want a business account that makes life easier. Reviewed on: 10th February 2026

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