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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Great live chat.

5
Always straight through to a real person on the live chat. Reviewed on: 19th March 2026
Simon W's avatar
Simon W

Supporting Small Businesses in a meaningful way

5
The mettle business bank account is a vital tool for my small business. Especially with the cost of living, having a free and easy to use account to manage my income and expenditure helps me run my business. Especially with the MTD coming into effect, the integration with FreeAgent is also a fantastic tool for business of all sizes to make use of. If there was one thing I'd wish to see moving forwards, would be a closer integration between Mettle and FreeAgent to further help when MTD come in. Reviewed on: 19th March 2026
Chris O's avatar
Chris O

Thumbs up!

5
As a sole trader I’ve always found Mettle easy to use and when I’ve needed to contact customer service they’ve always been fast at responding and very helpful. Reviewed on: 19th March 2026
NJ's avatar
NJ

Mettle ae always there for me when I need help

5
Mettle ae always there for me when I need help Reviewed on: 19th March 2026
Sylvester O's avatar
Sylvester O

I swapped to using Mettle at the begining of the fin...

5
I swapped to using Mettle at the begining of the financial year last year. It has been brilliant. The integration with Free Agent is great. Very user friendly and has all the functionality I need to run my business. Would highly recommend. Reviewed on: 19th March 2026
Emma F's avatar
Emma F

Whenever I have a query they are always quick to...

5
Whenever I have a query they are always quick to repond Reviewed on: 19th March 2026
ERICA H's avatar
ERICA H

Easy to understand esp.

5
Easy to understand esp. linking with Freeagent Reviewed on: 19th March 2026
Megan E's avatar
Megan E

Perfect for small business and sole traders

5
I have a small business and it is a bliss to have mettle . It covers all my needs and so easy to work with . Reviewed on: 19th March 2026
Olesia T's avatar
Olesia T

Excellent banking app for small businesses.

5
Excellent banking app for small businesses. Clear , intuitive and supportive. Can’t fault it. Reviewed on: 19th March 2026
Tom H's avatar
Tom H

The app is simple and to the point.

5
The app is simple and to the point. I can find everything easily. Reviewed on: 19th March 2026
Richard's avatar
Richard

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