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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

It does almost everything I need.

5
It does almost everything I need. The one thing I wished it had was IBAN payment Reviewed on: 19th March 2026
Stefan G's avatar
Stefan G

Outstanding Service That Transformed My Startup Journey

5
I’ve been with Mettle since the day I launched my business two years ago, and I can honestly say they’ve been nothing short of outstanding. Their support for startups is on a completely different level. Pair that with free access to FreeAgent, and managing my finances has become unbelievably smooth. It’s rare to find a service that makes running a business feel this effortless. Fantastic work, Mettle — keep it up Reviewed on: 19th March 2026
Dave R's avatar
Dave R

Excellent value and service availability.

5
Excellent value and service availability. Reviewed on: 19th March 2026
Chris W's avatar
Chris W

Very simple to use and navigate.

5
Very simple to use and navigate. Transactions are very smooth and works seamlessly with FreeAgent. Reviewed on: 19th March 2026
Sergio c's avatar
Sergio c

Very accomodating bank and help small businesses fin...

5
Very accomodating bank and help small businesses find stability.I will always bank with them Reviewed on: 19th March 2026
Oluwasefunmi Oluyede's avatar
Oluwasefunmi Oluyede

Efficent, professional and friendly service

5
Efficent, professional and friendly service when sorting any issue (infrequent as they are). Extremely good value for money. Reviewed on: 19th March 2026
OJV's avatar
OJV

Brilliant banking system makes bookkeeping easy

5
Brilliant banking system makes bookkeeping easy Reviewed on: 19th March 2026
ANNE R's avatar
ANNE R

5 years of Mettle

5
I’ve been using Mettle for roughly 5 years now. My favourite features are being able to make invoices easily, being able to categorise transactions and also having access to money/savings pots that I can automatically deposit money into (especially for tax purposes! Reviewed on: 19th March 2026
Roman A's avatar
Roman A

Good overall but needs more saving benefits

4
Good overall but needs more saving benefits Reviewed on: 19th March 2026
Caye G's avatar
Caye G

The best business banking app

5
Extremely easy to use. Always listening to customer feedback and adding new tools and features to make banking for a business super easy. Reviewed on: 19th March 2026
Dan D's avatar
Dan D

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