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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Very responsive and very polite / very user friendly

5
Very responsive and very polite whenever I've needed to speak with them. Very easy to use / very user friendly Reviewed on: 19th March 2026
Jo B's avatar
Jo B

Mettle makes it easy to manage business finances

5
Mettle makes it very easy to manage my small business finances. The app is intuitive and I particularly like having the ability to save funds in allocated 'pots'. Having access to FreeAgent through having a Mettle account has been a godsend too. My only extra wish would be to have a desktop version of the Mettle app. Reviewed on: 19th March 2026
Catherine W's avatar
Catherine W

Zero to hero

5
Been with mettle from the beginning. A few teething issues at the start but their communication has been great and not had an issue for a long time. Reviewed on: 19th March 2026
Matthew Angelow's avatar
Matthew Angelow

Banking that is simple, the app is easy to use

5
Banking that is simple, the app is easy to use Reviewed on: 19th March 2026
Daniel A's avatar
Daniel A

Easy to use app - no fees!

5
Easy to use app - no fees! This app is ideal for banking in the modern business environment. Reviewed on: 19th March 2026
Vish's avatar
Vish

V good bank for business please try it

5
V good bank for business I very much like to be with you Reviewed on: 19th March 2026
Nqdi's avatar
Nqdi

Never had any issues good company to bank with

5
Never had any issues good company to bank with Reviewed on: 19th March 2026
Natalia F's avatar
Natalia F

Easy & User Friendly

5
Easy to set up and very user friendly app, helps me to stay organised and to make sure I keep the correct records. Reviewed on: 19th March 2026
Linsey B's avatar
Linsey B

Highly recommend! User friendly

5
Highly recommend! So user friendly. Very useful for business on the go, being able to upload pictures of receipts helps keep track of everything in real time. Love the extra security measures it takes compares to my last bank. Have already recommended three friends who have joined. Reviewed on: 19th March 2026
Emily B's avatar
Emily B

Simple Banking

4
Mettle is a good and simple banking. When you are doing UK to UK can't get better. Links great with FreeAgent and makes it very simple to do expense, invoicing etc. Would be great if it didn't International banking so you won't need another bank to do it. Reviewed on: 19th March 2026
RM's avatar
RM

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