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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

New to Mettle

4
I've only recently opened an account with Mettle but so far the process has been smooth. I'm particularly enjoying the notifications, quick transaction categorisation and automatic pot transfers. Reviewed on: 19th March 2026
Anna W's avatar
Anna W

Always there when I need them.

5
Always there when I need them. Great integration with FreeAgent. Simple interface; no AI - which means I get more control. Reviewed on: 19th March 2026
BalM's avatar
BalM

Great bank with a great app

5
It’s such a user friendly app especially for someone like me who’s new to having a business, mettle has made it easy for me to manage my money/invoices and the access to free agent has helped me alot. Reviewed on: 19th March 2026
Sulekha 's avatar
Sulekha

Really easy bank to work with.

5
Really easy bank to work with. Excellent customer service and fantastic value for money Reviewed on: 19th March 2026
Katie C's avatar
Katie C

Does what it says...

5
What can I say - it does what it says on the tin Reviewed on: 19th March 2026
AW's avatar
AW

Excellent bank

5
Great business bank card to have. App is easy to use and professional. Customer service is always great too. Reviewed on: 19th March 2026
Maria's avatar
Maria

Efficient, simple, supportive and great value for a...

5
Efficient, simple, supportive and great value for a new small business owner. Reviewed on: 19th March 2026
Medicinal E's avatar
Medicinal E

Business banking cannot be more friendly.

5
Business banking cannot be more friendly. Reviewed on: 19th March 2026
Piotr L's avatar
Piotr L

Exceptionally easy to use.

5
Exceptionally easy to use. Whenever I have needed support it has been informative and readily available Reviewed on: 19th March 2026
Janine B's avatar
Janine B

I’ve been banking with Mettle for a few years now an...

5
I’ve been banking with Mettle for a few years now and never had an issue that hadn’t been resolved with a quick chat through the app (and to be honest I’ve only had 2 or 3 issues anyway). Great customer service, great app, easy tonal with this company. Reviewed on: 19th March 2026
Bob S's avatar
Bob S

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