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Mettle by NatWest: Business banking reviews

4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Very professional and great service

5
Very professional and great service Reviewed on: 18th February 2026

Cash deposits

4
I feel the limit on cash deposits is abit disappointing Reviewed on: 18th February 2026

It’s the easiest way to bank

5
I have been so happy with the ease of this bank it’s just what I wanted .. no stress just hand over money and it’s in the bank .. Reviewed on: 18th February 2026

Great bank with plenty of help when needed and FreeA...

5
Great bank with plenty of help when needed and FreeAgent included Reviewed on: 18th February 2026

Can't fault Mettle.

5
Can't fault Mettle. The automatic savings pots are great especially as one gives interest. No charges for banking with them made me pick them and I'm going to stick with them as their app works really well. Reviewed on: 18th February 2026

Easy to use and very understandable I wouldn’t chang...

5
Easy to use and very understandable I wouldn’t change from mettle Reviewed on: 18th February 2026

Best business banking account due to its great app a...

5
Best business banking account due to its great app and great customer service. Convenient to use. Reviewed on: 18th February 2026

Great all round business bank service for sole trade...

5
Great all round business bank service for sole trader and small businesses Reviewed on: 18th February 2026

No negative comments about the bank at all, I use th...

5
No negative comments about the bank at all, I use the quote and invoice tools often and find them very useful to my business. Reviewed on: 18th February 2026

Great for simple fuss free use

5
Mostly used with little interaction, but the app is easy and I can do what I need to through it. I've recently had to deal with customer service to make some changes to the account. They were very helpful, everything was done quickly, simply and without delay. Reviewed on: 18th February 2026

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