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Mettle by NatWest: Business Banking reviews

4.92
Based on 4,077 reviews, last reviewed 4th Apr 2026
173300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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0%
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0%
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1%

Latest highest rating:

5

This bank connects with free agent and makes all my... This bank connects with free agent and makes all my business transactions run smoothly.There is plenty of security as for 6 digits pins when you do an... Read more Reviewed on: 4th April 2026
Laura G's avatar
Laura G

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4077)

Very good experience good tenant.

5
Very good experience good tenant. Reviewed on: 5th June 2025

A Business Bank that Cares

5
Everytime I've had cause to contact Mettle Customer Service, they've been swift to respond to queries and the banking app is easy to use. Reviewed on: 18th May 2025

Easy to use

5
Easy to use, flexible and no fees at all. Great choice Reviewed on: 16th May 2025

5 stars, would recommend

5
Very easy to use, fast customer service and no charges for my small company. Really great experience with this bank, would wholeheartedly recommend. Reviewed on: 15th May 2025

No issues at all with mettle, help is fast and easy...

5
No issues at all with mettle, help is fast and easy to get, no charges for account, very happy to be a customer, excellent service. Reviewed on: 13th May 2025

A pleasant change in the world of business banking.

5
A pleasant change in the world of business banking. A bank that does exactly what you want it to do with no fuss and added benefit of free accountancy software what more could a small business want. Reviewed on: 13th May 2025

Recommend Mettle to all sole traders!

5
Setting myself up as a sole trader wasa confusing process to really understand details about tax, VAT and IR35. The service includes articles and tools that give you everything you need to keep on track and up to date with everything you need to do.The app itself is great to make sure you know exactly what's happening with your earnings, how much tax you have paid etc. Reviewed on: 9th May 2025

Very simple and easy to navigate

5
Have had no issues so far, easy to use and very helpful being able to save all your receipts alongside the payment made. Which has really made it easy for me especially as someone who is first time business owner and is learning the ropes as I go along. Reviewed on: 4th May 2025

Highly recommended!

5
I opened an account with Mettle when I started my business just four years ago. I have found them to be efficient, helpful and I love the app, it is easy to create 'pots' for tax and other saving goals and generally easy and accessible to use, the chat function is also particularly useful. I would be hard pushed to use another bank. Reviewed on: 1st May 2025

Very nice and very easy.

5
Very nice and very easy. Super service and very easy control and free Reviewed on: 26th April 2025

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