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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

No negative comments about the bank at all, I use th...

5
No negative comments about the bank at all, I use the quote and invoice tools often and find them very useful to my business. Reviewed on: 18th February 2026
Michael O's avatar
Michael O

Great for simple fuss free use

5
Mostly used with little interaction, but the app is easy and I can do what I need to through it. I've recently had to deal with customer service to make some changes to the account. They were very helpful, everything was done quickly, simply and without delay. Reviewed on: 18th February 2026
Helen B's avatar
Helen B

Great best for small business

5
Great experience good customer service very riabke Reviewed on: 18th February 2026
Denis McGannon's avatar
Denis McGannon

I’ve had my account for 3 years now & it’s so simple...

5
I’ve had my account for 3 years now & it’s so simple to use & never had a problem Reviewed on: 18th February 2026
Ivor's avatar
Ivor

First time I using majid an I am so happy

5
First time I using an I am so happy Reviewed on: 18th February 2026
Majid I's avatar
Majid I

Always someone to talk when I need to

5
Always someone to talk when I need to Reviewed on: 18th February 2026
Florentina P's avatar
Florentina P

A great bank account!

5
Transferring to Mettle was smooth and easy. The ability to pay cash into a Post Office for no fee is excellent and the app is easy to use and integrates well with my accounting software. The savings pots are also a great bit of functionality and are a good and visible way to put money aside. Reviewed on: 18th February 2026
SuziSunshine's avatar
SuziSunshine

Mettle have been excellent for me and my business.

5
Mettle have been excellent for me and my business. There is always someone on hand to help out if needed and problems are solved instantly. Reviewed on: 18th February 2026
Angelo T's avatar
Angelo T

I have been with mettle since I started my business...

5
I have been with mettle since I started my business and anytime that I’ve had a problem, I’ve found the customer support has been amazing Reviewed on: 18th February 2026
Rob H's avatar
Rob H

so good I dont want to retire!

5
Mettle Business in combo with Freeagent is quite simply one of the best bits of banking software Ive seen. And the fact its free is incredible. Any issues have always been dealt with efficiently, speedily & easily. Reviewed on: 18th February 2026
Rob W's avatar
Rob W

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