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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Honestly, the fact that it has FreeAgent is the reas...

4
Honestly, the fact that it has FreeAgent is the reason I’m using mettle. Reviewed on: 4th February 2026
Mohammed M's avatar
Mohammed M

Never had a problem, the App is easy to log on and w...

5
Never had a problem, the App is easy to log on and work through Reviewed on: 4th February 2026
Jonathan S's avatar
Jonathan S

Easy to use & never had any problems.

5
Easy to use & never had any problems. The app is very user friendly & it integrates well with FreeAgent. Reviewed on: 4th February 2026
Laura J's avatar
Laura J

Really good app.

4
Really good app. Really like that I can match invoice payments to the invoice and that I can automatically put money away for tax on income. I wish I could search by transaction category though. That seems an strange feature not to be possible. Reviewed on: 4th February 2026
Rebecca's avatar
Rebecca

Fantastic customer service, seamless integration wit...

5
Fantastic customer service, seamless integration with FreeAgent Accounting System Reviewed on: 4th February 2026
Jen H's avatar
Jen H

Easy to use

5
It’s very user friendly and makes my self employed work easier Reviewed on: 4th February 2026
Bethan C's avatar
Bethan C

Excellent savings pots function for budgeting.

5
Excellent savings pots function for budgeting. Not only for tax, but you can use it for your overheads and wages? Its link with Free agent and free accounting software is beyond expectations. So easy to use. Forget other accounting software Freeagent is streets ahead. Reviewed on: 4th February 2026
Stephen H's avatar
Stephen H

Excellent for my business.

5
Excellent for my business. So much so I recommended my wife's business change to mettle. Great service. Reviewed on: 4th February 2026
Chris Johnston's avatar
Chris Johnston

Small business companion

5
As a small business it has been wonderful to find a free business account. The highlight has been the integration with Free Agent accounting software, it really has taken the headache out of doing my tax return. Reviewed on: 4th February 2026
Enrich's avatar
Enrich

Mettle has been the perfect bank account choice for...

5
Mettle has been the perfect bank account choice for me as a first time sole trader. Signing up was simple and guided and I love that Freeagent is included in the service. Reviewed on: 4th February 2026
Vicki M's avatar
Vicki M

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