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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

For many years, Mettle has been the backbone of my b...

5
For many years, Mettle has been the backbone of my business. I'm hugely grateful! Reviewed on: 4th February 2026

No issues what so ever.

5
No issues what so ever. Have recommended to others Reviewed on: 4th February 2026

I love its simplicity.

5
I love its simplicity. I had just set up my new business and the link with Free Agemt has made it all really simple to manage Reviewed on: 4th February 2026

I'm so glad I set up a Mettle account

5
My Mettle bank account was easy to set up, straitforward to use and the saving pot features have made a positive difference to how I manage my money. As a sole trader I'd been putting off setting up a seperate bank account fearing it would be complicated, my experience with Mettle was the opposite. The account was quick and simple to launch and the app is initiative to use, I've been really impressed with it. My favourite feature is the ability to put money aside in pots, to pay my tax, for membership subscriptions, reserves and for furture learning. It's brilliant because you decide what you pot is for and how you transfer money across, for example you can send a % of your income or set up regular payments. Thank you Mettle for creating an excellent product - I'm so glad I set up an account. Reviewed on: 4th February 2026

Simple easy and good value business banking.

5
Simple easy and good value business banking. The app gives good insight and with the freeagent software it saves me a lot of time and helps keep expenses low. Reviewed on: 3rd February 2026

Top business account

5
Totally free, easy to use and very flexible when it comes to handle cash. Totally recommended Reviewed on: 3rd February 2026

A great account for businesses, great app, easy to use.

5
A great account for businesses, great app, easy to use. Reviewed on: 3rd February 2026

Best For Business Banking

5
As a small business I really appreciate how quick it is to navigate around the app and easily Mettle syncs to FreeAgent. Definitely recommend and every time I've spoken to their customer services team they have been fast to respond and very patient with me! Reviewed on: 3rd February 2026

Great bank.

5
Great bank. Free access to Freeagent too. Ideal for any small business just starting up. Reviewed on: 3rd February 2026

Great bank.

5
Great bank. Easy to use app! Loads of different capabilities and options for my small business to make the most of Reviewed on: 3rd February 2026

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