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Mettle by NatWest: Business Banking reviews

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4.92
Based on 4,117 reviews, last reviewed 8th Apr 2026
177000% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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Latest highest rating:

5

No fees and free Accounting tool with Mettle I found Mettle to be quite beneficial for my business, as it provided FreeAgent at no cost. This has been a significant help in various aspects, offer... Read more Reviewed on: 8th April 2026
H M's avatar
H M

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4117)

App easy to use

5
I enjoy using the app which is easy to use. Reviewed on: 10th April 2025
Maz's avatar
Maz

Easy set up from start to finish.

5
Easy set up from start to finish. No problems with registering my business and quick delivery. Thank you for getting me up and running quickly. Reviewed on: 10th April 2025
Laura H's avatar
Laura H

Very happy with the ease of set up and...

5
Very happy with the ease of set up and use Reviewed on: 10th April 2025
Sime B's avatar
Sime B

Haven’t had any issues.

5
Haven’t had any issues. But one thing I really do like is that you can use FreeAgent as part of the account that is very useful to have. Also the able to take pictures of receipts helps allot. Reviewed on: 10th April 2025
Harry F's avatar
Harry F

A MASSIVE improvement on. Co-operative Business Banking

5
I moved to Mettle from a Co-operative Business account and it's been a transformational experience. The app works like a dream and the seamless integration with FreeAgent has made life so much easier. And no monthly charges either! Reviewed on: 10th April 2025
Vicki L's avatar
Vicki L

It just works

4
It's been a relatively uneventful experience which Is how it should be. Things just work. Have not really had any reasons to contact anyone. The app is good and easy to use. Reviewed on: 10th April 2025
S Rehman's avatar
S Rehman

Good business account

5
I opened up a business account and it meets all of my needs. I love the savings pot where it will automatically take the tax from my earnings and save it for me. Reviewed on: 10th April 2025
Hannah L's avatar
Hannah L

excellent setup, intuituive app, well laid out, good...

5
excellent setup, intuituive app, well laid out, good support Reviewed on: 10th April 2025
Ian A's avatar
Ian A

Minimal usage but easy to use and navigate app

4
Minimal usage but easy to use and navigate app Reviewed on: 10th April 2025
Diane B's avatar
Diane B

Easy access to my app

5
I have been banking with Mettle for just over a year now, and had excellent service. I thing I like is it is so easy to do everything I want on the app. Reviewed on: 10th April 2025
Gary Smith's avatar
Gary Smith

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