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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Mettle helps to organise a busy life

5
Mettle is very well organised with different pots for savings which helps budget in everyday life Reviewed on: 3rd February 2026

A great bank account with a good straightforward app.

5
A great bank account with a good straightforward app. Reviewed on: 3rd February 2026

Mettle has been a great help in organising my financ...

5
Mettle has been a great help in organising my finances as a self employed creative. Brilliant support and customer service and the app interface works really well with their partnered accounting software. Reviewed on: 3rd February 2026

Mettle is simple, simple as that

5
Mettle is simple, simple as that Reviewed on: 3rd February 2026

Flawless ...

5
Took a while to be approved given the high demand but its been a flawless experience since. Reviewed on: 3rd February 2026

Quick and easy.

5
Simple and easy but with all the categories you need to keep a check on how you are using your money either personally or as a business. Reviewed on: 3rd February 2026

Banking with many useful tools to help in my busines...

5
Banking with many useful tools to help in my business and book keeping. Also works with my accounting software etc. Reviewed on: 3rd February 2026

Awesome straight forwarded banking.

5
I opened my account with mettle when I first went self employed and I’ve not look back since. They are great bank with excellent customer service, if ever you’ve got an issue they are there straight away to help no long phone calls on hold I honestly couldn’t recommend them enough. Reviewed on: 3rd February 2026

Great service.

5
Great service. Easy to navigate. Reviewed on: 3rd February 2026

Excellent bank

5
Excellent bank, it’s not often in this life that something is completely free. Companies are normally trying to bleed you dry at every opportunity, but Mettle does a lot, for free. Can’t get better than that Reviewed on: 3rd February 2026

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