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Mettle: Business Banking reviews

4.91
Based on 2,447 reviews, last reviewed 31st Jan 2026
9450% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best business bank I’ve had Customer service incre... Best business bank I’ve had Customer service incredible. Reviewed on: 31st January 2026
John A's avatar
John A

Latest lowest rating:

1

Absolutely terrible experience This has been an absolutely terrible experience characterized by shocking service and a complete lack of operational awareness. We attempted to open a... Read more Reviewed on: 19th January 2026
JG's avatar
JG

About this product

Mettle offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle Business Banking reviews (2447)

Brilliant app, so easy to use and love the in app me...

5
Brilliant app, so easy to use and love the in app messaging Reviewed on: 18th March 2025

Fantastic business banking alternative for soloprenuers

5
I began using mettle as a free alternative when starting up my business. I didn't know whether my business would be a success, so having a usable, free platform instead of paying extortionate fees for other business accounts was a life-saver! Because of how well the app works, and their great customer support team, who are instantly accessible, meant that I was happy to keep using Mettle and have gone on to advocate it to my network of peers. Reviewed on: 18th March 2025

Excellent banking app.

5
Excellent banking app. Runs very smoothly and any issues are resolved very quickly Reviewed on: 18th March 2025

easy and efficient

5
I love using mettle for my business, it is so easy to create pots, setup direct debits and add receipts to your purchases. My bookkeeping/accounting has never been so easy. the layout of the app is also so easy to use and very aesthetically pleasing. I can’t recommend it enough. Reviewed on: 18th March 2025

Perfect for my freelance design business

5
I opened a Mettle account when I started my freelance business. It’s perfect for what I need. I love the fact you can create a pot so that the tax comes directly out of your invoice payments and also being able to invoice through the app, helps me keep track of hours spent and who to invoice, Reviewed on: 18th March 2025

Perfect feature set for a small business

5
Perfect feature set for a small business, generating invoices and uploading receipts "in-app" is a game changer Reviewed on: 18th March 2025

Mettle has been great for my business.

5
Mettle has been great for my business. It's easy to use, and customer service has been great on the few times I have had to use it. Given it is a free account, the value for money is fantastic and I would highly recommend it to anyone looking for a business bank account. Reviewed on: 18th March 2025

Easy to use and keep tabs of monthly ins and outs.

5
Easy to use and keep tabs of monthly ins and outs. Reviewed on: 18th March 2025

Helpful and attentive with great communication

5
Helpful and attentive with great communication Reviewed on: 18th March 2025

Have used Mettle for years - highly recommend

5
I've used Mettle online banking for several years now and cannot fault the excellent customer service. There is always someone online (who doesn't appear to be a bot / AI) to help with queries at any given time. Plenty of warning is also given when updates to the service need to happen. The interface is good and easy to navigate and both the desktop and app are equally easy to use. The only negative is when had to switch bank accounts with Mettle, which meant all my clients address details had to be inputted again which was incredibly time consuming and tedious. If there was a way that client details could have been stored that would have saved hours of work. However, overall, I'd definitely recommend; the service, quality of product and how informative Mettle are is outstanding. Reviewed on: 18th March 2025

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