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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Great overall business banking experience

5
Great overall business banking experience Reviewed on: 29th January 2026
Mark T's avatar
Mark T

Brilliant Business Banking with Mettle

5
Mettle has been a fantastic banking choice for my business. The app is really easy to navigate, making day‑to‑day banking simple and stress‑free. I love the pots feature — it’s perfect for organising money and keeping on top of budgeting. Their customer service has also been excellent: friendly, responsive, and genuinely helpful whenever I’ve needed support. Overall, a great experience and highly recommended! Reviewed on: 29th January 2026
Sarah D's avatar
Sarah D

New customer ..

5
I have been a very recent new customer and the onboarding experience was excellent. Free access to Freeagent is a massive value add. Reviewed on: 29th January 2026
Richard D's avatar
Richard D

Simple, great app and zero fee with free accounting...

5
Simple, great app and zero fee with free accounting software Reviewed on: 29th January 2026
Jane M's avatar
Jane M

Good servise, easy to use app.

5
Good servise, easy to use app. Everthyng perfect Reviewed on: 29th January 2026
Audrius B's avatar
Audrius B

Great Bank Very helpful.

5
Great Bank Very helpful. Easy to use Reviewed on: 29th January 2026
Shaun D's avatar
Shaun D

Excellent service

5
I have been having account with mettle since 2021 and have had no issues whatsoever with them. Their technical support is excellent, with quick response and resolution. Very few, mainly minor issues but no mayor problems ever. Reviewed on: 29th January 2026
MP's avatar
MP

Brilliant service and fantastic app

5
Brilliant service, easy to use application with all the features a small business needs . Perfect Reviewed on: 29th January 2026
Babajimmin King's avatar
Babajimmin King

Good business bank with great perks like a free Free...

3
Good business bank with great perks like a free FreeAgent account. But the app isn’t great and often rejects payments on the first couple of tries. Reviewed on: 29th January 2026
Luci F's avatar
Luci F

Frustrated by lack of international payments.

3
Frustrated by lack of international payments. Otherwise, great! Reviewed on: 29th January 2026
Shakira S's avatar
Shakira S

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