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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Mettle is so easy to use.

5
Mettle is so easy to use. Easy to deposit money (via the local post office), easy to categorise transactions. Just great :-) Reviewed on: 29th January 2026
Lynne W's avatar
Lynne W

Good bank.

5
Good bank. Good features in the app. Reviewed on: 29th January 2026
Niall M's avatar
Niall M

Great overall business banking experience

5
Great overall business banking experience Reviewed on: 29th January 2026
Mark T's avatar
Mark T

Brilliant Business Banking with Mettle

5
Mettle has been a fantastic banking choice for my business. The app is really easy to navigate, making day‑to‑day banking simple and stress‑free. I love the pots feature — it’s perfect for organising money and keeping on top of budgeting. Their customer service has also been excellent: friendly, responsive, and genuinely helpful whenever I’ve needed support. Overall, a great experience and highly recommended! Reviewed on: 29th January 2026
Sarah D's avatar
Sarah D

New customer ..

5
I have been a very recent new customer and the onboarding experience was excellent. Free access to Freeagent is a massive value add. Reviewed on: 29th January 2026
Richard D's avatar
Richard D

Simple, great app and zero fee with free accounting...

5
Simple, great app and zero fee with free accounting software Reviewed on: 29th January 2026
Jane M's avatar
Jane M

Good servise, easy to use app.

5
Good servise, easy to use app. Everthyng perfect Reviewed on: 29th January 2026
Audrius B's avatar
Audrius B

Great Bank Very helpful.

5
Great Bank Very helpful. Easy to use Reviewed on: 29th January 2026
Shaun D's avatar
Shaun D

Excellent service

5
I have been having account with mettle since 2021 and have had no issues whatsoever with them. Their technical support is excellent, with quick response and resolution. Very few, mainly minor issues but no mayor problems ever. Reviewed on: 29th January 2026
MP's avatar
MP

Brilliant service and fantastic app

5
Brilliant service, easy to use application with all the features a small business needs . Perfect Reviewed on: 29th January 2026
Babajimmin King's avatar
Babajimmin King

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