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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

I've used Mettle for years and find it simple and ea...

5
I've used Mettle for years and find it simple and easy to use. The staff are very helpful in the chat function. Reviewed on: 29th January 2026
Vanessa S's avatar
Vanessa S

Very user friendly

5
Easy to set up and I find the ‘pots’ a great way to put money aside. All in all Mettle is very user friendly especially when linked to FreeAgent account software. I set the account up to help with ‘making tax digital’ and have found the whole experience very easy. I have already recommended Mettle to a friend , he loves it too and we both received £50 referral which is great. Reviewed on: 29th January 2026
HPL's avatar
HPL

Easy to use, and customer service is prompt and help...

5
Easy to use, and customer service is prompt and helpful. Perhaps a few more categories could be added as more prone to Office Environment types rather than say Service/Spares etc. Reviewed on: 29th January 2026
Darren B's avatar
Darren B

Mettle - It works!

5
Mettle is streamlined, productive and simple to use. Ticks the boxes. Reviewed on: 29th January 2026
Tommy Garrett's avatar
Tommy Garrett

Love that mettle connects with free agent has made m...

5
Love that mettle connects with free agent has made my life so much easier and both free is a win for my small business as we grow funds are limited Reviewed on: 29th January 2026
Natalie 's avatar
Natalie

The app is very easy and reliable to use.

5
The app is very easy and reliable to use. When I’ve had technical issues the online chat with customer support without bots has been greatly appreciated and always resolved easily and quickly. It’s easy to save and manage my money with pots which I earn interest on. I can also run reports for my year end and easily match off my receipts to invoices. It saves me time and money! Reviewed on: 29th January 2026
Liz E's avatar
Liz E

Great for small businesses

5
I joined this bank for my small business last year, I find the app and tools really useful. The only thing that would improve this more might be a short video to explain the usage and all the features. The added bonus of having FreeAgent access is welcome. I would 100% recommend Mettle to other small businesses. Reviewed on: 29th January 2026
Class's avatar
Class

Mettle works excellently with Xero

5
Mettle works excellently with Xero, when a customer pays you, the money goes in immediately and you get a notification. Reviewed on: 29th January 2026
Plumbing and Heating company's avatar
Plumbing and Heating company

I have been banking with mettle for around a year.

5
I have been banking with mettle for around a year. I find it very straightforward and useful. I have never had any issues so never had to deal with customer service. I like the apps easy features and find them really useful, helping me keep track of my finances. Reviewed on: 29th January 2026
Sarah j's avatar
Sarah j

Very smart,very fast and great experience

5
Very smart,very fast and great experience Reviewed on: 29th January 2026
Gheorghe buzila's avatar
Gheorghe buzila

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