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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

I have been banking with mettle for around a year.

5
I have been banking with mettle for around a year. I find it very straightforward and useful. I have never had any issues so never had to deal with customer service. I like the apps easy features and find them really useful, helping me keep track of my finances. Reviewed on: 29th January 2026
Sarah j's avatar
Sarah j

Very smart,very fast and great experience

5
Very smart,very fast and great experience Reviewed on: 29th January 2026
Gheorghe buzila's avatar
Gheorghe buzila

Can't beat Mettle in banking

5
Mettle is the most professional business banking plus the best customer service I've ever experienced. Their banking App is flawless, joy to use and easy to navigate. Thanks to the app, bookkeeping couldn't be easier and the freeagent inside of the app keeps your business staying on top of accounting and running smoothly. Reviewed on: 28th January 2026
Jaykob K's avatar
Jaykob K

Easy to learn and navigate, great interface, great l...

5
Easy to learn and navigate, great interface, great look. Never glitches. Big fan. Reviewed on: 28th January 2026
Gemma's avatar
Gemma

Easy to use app and excellent customer service

5
Easy to use app and excellent customer service Reviewed on: 28th January 2026
Claire V's avatar
Claire V

I’m a new business owner and everything about Mettle...

5
I’m a new business owner and everything about Mettle is great, I love how slick the app feels alongside the free access to FreeAgent. Additionally, the setup process itself was very simple! Reviewed on: 28th January 2026
Matthew O's avatar
Matthew O

I’ve had a very easy journey, customer service have...

5
I’ve had a very easy journey, customer service have been helpful when I had an issue with connecting my accounting software. Reviewed on: 28th January 2026
Csnell's avatar
Csnell

All good so far, easy to set up and intuitive user i...

5
All good so far, easy to set up and intuitive user interface Reviewed on: 28th January 2026
Richard 's avatar
Richard

Great Bank and being partnered with Free Agent is th...

5
Great Bank and being partnered with Free Agent is the cherry on top! Reviewed on: 28th January 2026
LeighAnn M's avatar
LeighAnn M

I’m ve been using mettle from day one from being sel...

5
I’m ve been using mettle from day one from being self employed it’s so easy to use and if have any issues there right on it to help u with anything Reviewed on: 28th January 2026
Lisa R's avatar
Lisa R

Review Mettle by NatWest: Business banking now

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