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Mettle by NatWest: Business Banking reviews

4.92
Based on 4,085 reviews, last reviewed 7th Apr 2026
174100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

No account charges. No account charges. No issues. Would recommend to others. Reviewed on: 7th April 2026
M F's avatar
M F

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4085)

Great for self-employment

5
Mettle has been incredibly helpful as a self-employed small business owner – lots of great features and really like the ability to connect it to FreeAgent. Reviewed on: 25th March 2025

Nice layout.

5
Nice layout. Always quick responses from online help. Never had a fault this them, always recommend. Reviewed on: 25th March 2025

Customer service is always fantastic.

5
Customer service is always fantastic. I had an issue with a replacement card not turning up and this was sorted very quickly. the overall banking experience is fantastic too. Nothing is ever difficult to do and the app makes it so easy to use. Reviewed on: 25th March 2025

So far its been good.

5
So far its been good. I will know more when i doing my filing in few months Reviewed on: 25th March 2025

Super easy to use.

5
Super easy to use. Helpful staff always to hand. Very useful link to Free Agent, accounting software. Reviewed on: 25th March 2025

Since I started banking with Mettle there has been n...

5
Since I started banking with Mettle there has been no issue whatsoever, they are always there each time you reach out for them with questions or something you needed clarification on. From my personal experience, so far so good. Reviewed on: 25th March 2025

Briliant Bank and Free Software

5
Briliant Bank and Free Software make running my business organised and effortless as can be. So many costs are rocketing but Mettle Bank keeps me in control and makes managing money free of hassle. Reviewed on: 25th March 2025

User friendly and functional

4
I love having my banking and invoicing on the same platform. It's incredibly user friendly and the one time I submitted feedback, it was taken on board and the changes were implemented. Reviewed on: 25th March 2025

Efficient, Great as a small business owner.

5
It has been great for me as a small business owner so easy to use, efficient saves me time as I can invoice and quote directly from the app. I love it.Thank you Reviewed on: 25th March 2025

The app is easy to navigate and clear.

5
The app is easy to navigate and clear. Reviewed on: 25th March 2025

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