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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

A positive customer experience...

5
The mettle app is easy to navigate and the ability to connect with members of the team and engage in dialogue is a very positive experience. Reviewed on: 28th January 2026
Ian FH's avatar
Ian FH

Staff are very professional and quick to help.

5
Staff are very professional and quick to help. Reviewed on: 28th January 2026
Mark Hunt's avatar
Mark Hunt

Efficient and speedy

5
Recently suffered from a small fraudulent transaction which was dealt with excellently! Reviewed on: 28th January 2026
Mason F's avatar
Mason F

I am largely happy with all the features the Mettle...

4
I am largely happy with all the features the Mettle account offers. The only frustration I encountered was when I need to settle my Corporation Tax bill which was £30k+ and the account payment limits of £10k per transaction made the payment to HMRC less than optimal. Equally under normal circumstances I would expect banking systems to place a fraud flag on someone payment £10k to the same recipient three times on the same day. For a business account the £10k limit was an unexpected constraint. Reviewed on: 28th January 2026
Houston's avatar
Houston

A great bank and easy to use online APP

5
A great bank and easy to use online APP Reviewed on: 28th January 2026
Julie's avatar
Julie

Brilliant company

4
Never had a bad experience with them, if I needed to ask to sort something out not a problem for them. Reviewed on: 28th January 2026
Garry J's avatar
Garry J

Best business account

5
I haven’t needed customer service as yet, otherwise I have had a positive experience with Mettle and everything has been straightforward and easy, overall very happy. Reviewed on: 28th January 2026
Damien G's avatar
Damien G

Recommended

5
I have recommended Mettle to several people becaise of ease of use, free banking and free accountancy softeare Reviewed on: 28th January 2026
Owain L's avatar
Owain L

Great bank for my business.

4
Great bank , it’s a shame I can’t deposit cash and collect change from your Nat west network. Reviewed on: 28th January 2026
NeilHT's avatar
NeilHT

Extremely satisfied customer of Mettle!

5
My experience with Mettle has been nothing short of outstanding. As a newly started sole trader I have been looking for a business account thats inexpensive and easy to manage with an app. I chose Mettle after reading reviews and I am very impressed by their app and their service. Very easy to manage and the app also comes with the Free Agent software subsription too which comes in handy with preparing my tax return. Overall, I am very impressed and would recommend to anyone. Reviewed on: 28th January 2026
Percy's avatar
Percy

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