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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Very good Never had an issue

5
Never had an issue . Very clear banking . Great supporty Reviewed on: 28th January 2026
Piotr W's avatar
Piotr W

Fantastic, easy to use banking system.

5
Fantastic, easy to use banking system. Reviewed on: 28th January 2026
Gayle T's avatar
Gayle T

A positive customer experience...

5
The mettle app is easy to navigate and the ability to connect with members of the team and engage in dialogue is a very positive experience. Reviewed on: 28th January 2026
Ian FH's avatar
Ian FH

Staff are very professional and quick to help.

5
Staff are very professional and quick to help. Reviewed on: 28th January 2026
Mark Hunt's avatar
Mark Hunt

Efficient and speedy

5
Recently suffered from a small fraudulent transaction which was dealt with excellently! Reviewed on: 28th January 2026
Mason F's avatar
Mason F

I am largely happy with all the features the Mettle...

4
I am largely happy with all the features the Mettle account offers. The only frustration I encountered was when I need to settle my Corporation Tax bill which was £30k+ and the account payment limits of £10k per transaction made the payment to HMRC less than optimal. Equally under normal circumstances I would expect banking systems to place a fraud flag on someone payment £10k to the same recipient three times on the same day. For a business account the £10k limit was an unexpected constraint. Reviewed on: 28th January 2026
Houston's avatar
Houston

A great bank and easy to use online APP

5
A great bank and easy to use online APP Reviewed on: 28th January 2026
Julie's avatar
Julie

Brilliant company

4
Never had a bad experience with them, if I needed to ask to sort something out not a problem for them. Reviewed on: 28th January 2026
Garry J's avatar
Garry J

Best business account

5
I haven’t needed customer service as yet, otherwise I have had a positive experience with Mettle and everything has been straightforward and easy, overall very happy. Reviewed on: 28th January 2026
Damien G's avatar
Damien G

Recommended

5
I have recommended Mettle to several people becaise of ease of use, free banking and free accountancy softeare Reviewed on: 28th January 2026
Owain L's avatar
Owain L

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