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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great bank for my business.

4
Great bank , it’s a shame I can’t deposit cash and collect change from your Nat west network. Reviewed on: 28th January 2026

Extremely satisfied customer of Mettle!

5
My experience with Mettle has been nothing short of outstanding. As a newly started sole trader I have been looking for a business account thats inexpensive and easy to manage with an app. I chose Mettle after reading reviews and I am very impressed by their app and their service. Very easy to manage and the app also comes with the Free Agent software subsription too which comes in handy with preparing my tax return. Overall, I am very impressed and would recommend to anyone. Reviewed on: 28th January 2026

Best Bank for small business always there if you hav...

5
Best Bank for small business always there if you have a problem great staff very friendly. Reviewed on: 28th January 2026

Easy to use!

5
I found setting up very simple and easy to do and the app really easy to use. I haven’t had any problems that I’ve needed to speak to anyone. From paying for goods and service to transferring money between accounts - all very easy Reviewed on: 28th January 2026

all is great

5
had my account just over 1 year and all is great Reviewed on: 28th January 2026

A must for all Salon Owners

5
Absolutely Brilliant for my hair salon hair business— 100% consistency for quick chat if any questions and so easy for my clients to do a bank transfer - no machine needed. Reviewed on: 28th January 2026

Really impressed with their business banking and how...

5
Really impressed with their business banking and how it integrates with Freeagent Reviewed on: 28th January 2026

I think this a great platform.

5
I think this a great platform to use with good help on hand for the confusing bits. Reviewed on: 28th January 2026

Easier Bookkeeping

5
What I like most is how easy using Mettle makes bookkeeping easier, with the easy integration to FreeAgent it makes VAT and accounting easier. Reviewed on: 28th January 2026

Very happy with the service offered

5
The customer service team are very quick to respond and the service in itself communicates very well. Reviewed on: 28th January 2026

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