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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

When I become self employed an starting a small busi...

5
When I become self employed an starting a small business mettlehave been amazing from day one Reviewed on: 28th January 2026
Faye C's avatar
Faye C

The account works. Invoicing is a doddle

5
The account works, easy to set up and use and I use a load of features. I use the invoicing function and it is quick and easy to use and reconcile. Make my tax return a doddle. Reviewed on: 28th January 2026
Eltringham Cycles's avatar
Eltringham Cycles

Excellent bank account for a small business.

5
Excellent bank account for a small business. Simple to use and no fees. Reviewed on: 28th January 2026
Mandy J's avatar
Mandy J

I’ve used Mettle for almost three years and love it

5
Ive used Mettle for almost three years now and it’s so easy! Everything you need it simple to use, invoices and payments match together and can be categorised. My clients have easily readable documents with bank details on, therefore making their payment option simple Reviewed on: 28th January 2026
Anonymous's avatar
Anonymous

Excellent custmer service & east use ap.

5
Excellent custmer service & east use ap. Reviewed on: 28th January 2026
Steve B's avatar
Steve B

My experience with Mettle has been problem free

5
My experience with Mettle has been straight forward and problem free. It's easy for me to communicate concerns and problems, and likewise communication of relevant information to me is timely and good. I find the invoice creation features and accounting note additions really helpful and really accessible. It's really streamlined the finance side of my one man band business, taking much of the stress out for me. Reviewed on: 28th January 2026
Beth H's avatar
Beth H

Great customer service

5
Great customer service, always get a fast reply if I have any queries and the app is very user friendly Reviewed on: 28th January 2026
millie m's avatar
millie m

Great bank for business. Excellent experience!

5
I'm a client of Mettle Bank over 5 years, it is an absolute pleasure to work with them. Great customer service, quick response, no app glitching, no hidden fees. Would recommend with pleasure. Reviewed on: 28th January 2026
Mihail S's avatar
Mihail S

Easy to use and excellent customer support

5
Easy to use and excellent customer support Reviewed on: 28th January 2026
Lisa D's avatar
Lisa D

A good service and the the FreeAgent software includ...

5
A good service and the the FreeAgent software included with the account is invaluable. Reviewed on: 28th January 2026
Rich M's avatar
Rich M

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