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Mettle by NatWest: Business banking reviews

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4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Excellent bank account for a small business.

5
Excellent bank account for a small business. Simple to use and no fees. Reviewed on: 28th January 2026
Mandy J's avatar
Mandy J

I’ve used Mettle for almost three years and love it

5
Ive used Mettle for almost three years now and it’s so easy! Everything you need it simple to use, invoices and payments match together and can be categorised. My clients have easily readable documents with bank details on, therefore making their payment option simple Reviewed on: 28th January 2026
Anonymous's avatar
Anonymous

Excellent custmer service & east use ap.

5
Excellent custmer service & east use ap. Reviewed on: 28th January 2026
Steve B's avatar
Steve B

My experience with Mettle has been problem free

5
My experience with Mettle has been straight forward and problem free. It's easy for me to communicate concerns and problems, and likewise communication of relevant information to me is timely and good. I find the invoice creation features and accounting note additions really helpful and really accessible. It's really streamlined the finance side of my one man band business, taking much of the stress out for me. Reviewed on: 28th January 2026
Beth H's avatar
Beth H

Great customer service

5
Great customer service, always get a fast reply if I have any queries and the app is very user friendly Reviewed on: 28th January 2026
millie m's avatar
millie m

Great bank for business. Excellent experience!

5
I'm a client of Mettle Bank over 5 years, it is an absolute pleasure to work with them. Great customer service, quick response, no app glitching, no hidden fees. Would recommend with pleasure. Reviewed on: 28th January 2026
Mihail S's avatar
Mihail S

Easy to use and excellent customer support

5
Easy to use and excellent customer support Reviewed on: 28th January 2026
Lisa D's avatar
Lisa D

A good service and the the FreeAgent software includ...

5
A good service and the the FreeAgent software included with the account is invaluable. Reviewed on: 28th January 2026
Rich M's avatar
Rich M

Great App

5
I have been with mettle less than a year and love their banking app Reviewed on: 28th January 2026
HB's avatar
HB

Excellent bank account for a small business like mine.

5
Excellent bank account for a small business like mine. Really easy to use, no banking charges for anything I do, and free access to accounting software too. Couldn't ask for more. Really helpful when you need to get in touch too Reviewed on: 28th January 2026
Samantha W's avatar
Samantha W

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