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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great App

5
I have been with mettle less than a year and love their banking app Reviewed on: 28th January 2026
HB's avatar
HB

Excellent bank account for a small business like mine.

5
Excellent bank account for a small business like mine. Really easy to use, no banking charges for anything I do, and free access to accounting software too. Couldn't ask for more. Really helpful when you need to get in touch too Reviewed on: 28th January 2026
Samantha W's avatar
Samantha W

Great app and customer service.

5
Great app and customer service. Never had a problem that wasn’t resolved quickly. The ability to make tax and vat pots is really useful too. Reviewed on: 28th January 2026
Andy H's avatar
Andy H

Excellent

5
Mettle is easy to use, responsive and has everything you need in one place. I love that it is all on an app too. Reviewed on: 28th January 2026
TL's avatar
TL

I have only good things to say about Mettle.

5
I have only good things to say about Mettle. The account and freeagent do everything I need. Reviewed on: 28th January 2026
Jeff D's avatar
Jeff D

So far it’s been great, very easy to use and custome...

5
So far it’s been great, very easy to use and customer service have been excellent Reviewed on: 28th January 2026
Eva S's avatar
Eva S

I joined Mettle after reading a few recommendations...

5
I joined Mettle after reading a few recommendations and I have not regretted my decision. Mettle allows you to create invoices straight in the app and allows you catergorise your transactions making it easier when it comes to completing your self assessment. I also love the integration with FreeAgent. Reviewed on: 28th January 2026
Hannah's avatar
Hannah

East for start ups

5
Easy to set up, link to accounting software and to categorise payments and taxes. Made setting up the business from a finance POV extremely straightforward Reviewed on: 28th January 2026
AGL's avatar
AGL

Seamless. Uncluttered. Straight Forward.

5
What I like about Mettle is just how seamless, uncluttered and straight forward it is. From the start, I could just get on with my business banking without any learning curve. I am also really pleased with how it links straight to tax software so all my taxes are done straight away essentially! Love it. Reviewed on: 28th January 2026
S R's avatar
S R

I am really happy with mettle and the connection wit...

5
I am really happy with mettle and the connection with Free Agent! Reviewed on: 28th January 2026
Claudia R's avatar
Claudia R

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