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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Made running my business easier!

5
Made running my business easier! Reviewed on: 29th January 2026

Brilliant app and service

5
They are consistently updating the app and what you can do on it. I find the pots particularly helpful for separating money out i.e. profit, HMRC, new purchases Reviewed on: 29th January 2026

Perfect for running my small business...

5
Mettle has been perfect for running my small business, easy to use and navigate . Reviewed on: 29th January 2026

Best small business banking

5
Quick response to issues. Easy banking for my small business Reviewed on: 29th January 2026

Just a very simple, user friendly bank account with...

5
Just a very simple, user friendly bank account with good integration to Free Agent. Reviewed on: 29th January 2026

The best Bank that I have ever used.

5
The best Bank that I have ever used. Highly recommend Reviewed on: 29th January 2026

A very easy to use and comprehensive

5
A very easy to use and comprehensive system. I run my business through this account so the efficiency is really valuable to me Reviewed on: 29th January 2026

Intuitive, friendly, useful

5
The way the Mettle app is set up is extremely intuitive and helpful, and compared to my previous experience with a different business bank it is far more friendly and useful for an early-stage business. The best bit is the savings pots to help me make sure my money's ringfenced for the essentials. Reviewed on: 29th January 2026

Generally works really well and link to bookkeeping...

5
Generally works really well and link to bookkeeping is helpful for a small business. Reviewed on: 29th January 2026

Suits my business requirements.

5
Suits my business requirements. Easy to use facilities I don’t use but are available Reviewed on: 29th January 2026

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