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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,080 reviews, last reviewed 6th Apr 2026
173600% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
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1%

Latest highest rating:

5

Best banking experience. Mettle provides the best banking experience. Reviewed on: 6th April 2026
Anthony's avatar
Anthony

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4080)

Qualified interpreter

5
I opened a mettle business account when I became a qualified BSL Interperter and it has supported me with keeping track of my invoices and when they’re due for payment. Reviewed on: 27th March 2025
Lauren O's avatar
Lauren O

Never had any issues since using Mettle and when the...

4
Never had any issues since using Mettle and when they announced closure of their e-account I dreaded making the change to their new account but customer service were incredibly helpful making the transition easy Reviewed on: 27th March 2025
Ben S's avatar
Ben S

Always great customer service and quick to respond t...

5
Always great customer service and quick to respond to queries, easy to use banking app Reviewed on: 26th March 2025
Martyn C's avatar
Martyn C

App easy to use and navigate.

5
App easy to use and navigate. Additional functions required and credit interest on savings. Reviewed on: 26th March 2025
NJWE's avatar
NJWE

Good service, polite staff

5
Never had a problem with my account, always the worry when you use a online only but it has always been very good.Always get messages if there has been or will be issues due to updates etc, so all in all very happy I chose Mettle Reviewed on: 26th March 2025
Stuart C's avatar
Stuart C

It's a good cheap online bank account.

5
It's a good cheap online bank account. The customer service is always good.Literally no complaints on my part. Reviewed on: 26th March 2025
sam d's avatar
sam d

Always helpful.

5
Always helpful. Really good banking app Reviewed on: 26th March 2025
Sophie W's avatar
Sophie W

Great Support - clear app

5
I've been with Mettle for several years now, nothing but a good experience. Even the move over from an E-account after my first year was a well handled change over. The separate pots are are handy, with automatic distributing from each invoice paid. The in app support has been very helpful in times of potential stress. Reviewed on: 26th March 2025
Callum M's avatar
Callum M

Great for new business owners as a sole trader!

5
Great for new business owners as a sole trader! Love the use of the different pots to split money across helps with accounts/tax Reviewed on: 26th March 2025
Emily 's avatar
Emily

It's free

5
I can't believe this is free with accounting software to boot Reviewed on: 26th March 2025
Michael M's avatar
Michael M

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