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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,579 reviews, last reviewed 1st May 2026
933% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Mettle does everything I want... Mettle does everything I want my business bank account to do. From automated transfers to my pots whenever I receive a payment to the simplicity of th... Read more Reviewed on: 1st May 2026
Lisa A's avatar
Lisa A

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4579)

They just make everything simple, have proper human...

5
They just make everything simple, have proper human customer service and I love that it works so well with Free Agent. Reviewed on: 10th April 2026
Tillie Mabbutt's avatar
Tillie Mabbutt

Fast feedback and excellent value

5
Whenever I've had an issue with anything they're super quick to respond. And paying zero monthly fees for a business bank account - well you cant get better value than that, can you? Reviewed on: 10th April 2026
Chantal E's avatar
Chantal E

It's easy quick and convenient.

5
It's easy quick and convenient. Majes my buisness look professional Reviewed on: 10th April 2026
Julia T's avatar
Julia T

Very good bank

5
I have used them for about 2 years now and is a much better experience than other banks. Reviewed on: 10th April 2026
Jonathan S's avatar
Jonathan S

Free buisness account always a positive

5
Free buisness account always a positive Reviewed on: 10th April 2026
Euros G's avatar
Euros G

Awesome experience great customer service

5
Awesome experience great customer service Reviewed on: 10th April 2026
Tina s's avatar
Tina s

Simple banking and loving it.

5
Simple and easy banking and every day loving it. Reviewed on: 10th April 2026
Naveed Gilani's avatar
Naveed Gilani

A very easy app to use.

5
A very easy app to use.Happy to recommend to anyone. Reviewed on: 10th April 2026
Heather M's avatar
Heather M

So happy I switched to Mettle for my small business

5
I’ve been using Mettle for my business banking, and it’s honestly been a game changer. As a small business owner, I needed something straightforward, reliable, and built for real day-to-day use — and Mettle delivers on all fronts. The app is incredibly easy to use, with a clean layout that makes managing finances feel simple rather than overwhelming. I can track spending, organise expenses, and keep everything in order without wasting time. It’s especially helpful being able to categorise transactions and stay on top of cash flow so effortlessly. What really stands out is how well Mettle understands small businesses. Features like invoice creation and integrations with accounting tools make a huge difference, and it feels like everything has been designed to save time and reduce admin stress. Another big plus is that there are no unnecessary fees or complications — just straightforward banking that works. It’s refreshing compared to more traditional business accounts. Overall, I’d highly recommend Mettle to any freelancer or small business owner looking for a smart, no-fuss banking solution. It’s reliable, efficient, and genuinely makes running a business easier. Reviewed on: 10th April 2026
Sarah M's avatar
Sarah M

Easy to use and excellent customer service

5
Easy to use and excellent customer service Reviewed on: 10th April 2026
Ellen's avatar
Ellen

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