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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

It’s easy to setup, customer service is responsive a...

5
It’s easy to setup, customer service is responsive and competent. First time fix everytime for me which has been great. I have also enjoyed getting FreeAgent with the setup. This has been invaluable as a new business. Reviewed on: 10th April 2026
Matt W's avatar
Matt W

I love how quickly they resolved fraudulently activi...

5
I love how quickly they resolved fraudulently activity on my account plus just the overall ease of using the App for running my business has been fanatic. Reviewed on: 10th April 2026
Shirin P's avatar
Shirin P

Very easy to set up and user friendly

5
Very easy to set up and user friendly Reviewed on: 10th April 2026
Marius S's avatar
Marius S

Works well for my small flower business.

5
Works well for my small flower business. Reviewed on: 10th April 2026
Vanessa S's avatar
Vanessa S

They just make everything simple, have proper human...

5
They just make everything simple, have proper human customer service and I love that it works so well with Free Agent. Reviewed on: 10th April 2026
Tillie Mabbutt's avatar
Tillie Mabbutt

Fast feedback and excellent value

5
Whenever I've had an issue with anything they're super quick to respond. And paying zero monthly fees for a business bank account - well you cant get better value than that, can you? Reviewed on: 10th April 2026
Chantal E's avatar
Chantal E

It's easy quick and convenient.

5
It's easy quick and convenient. Majes my buisness look professional Reviewed on: 10th April 2026
Julia T's avatar
Julia T

Very good bank

5
I have used them for about 2 years now and is a much better experience than other banks. Reviewed on: 10th April 2026
Jonathan S's avatar
Jonathan S

Free buisness account always a positive

5
Free buisness account always a positive Reviewed on: 10th April 2026
Euros G's avatar
Euros G

Awesome experience great customer service

5
Awesome experience great customer service Reviewed on: 10th April 2026
Tina s's avatar
Tina s

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