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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,579 reviews, last reviewed 1st May 2026
933% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Mettle does everything I want... Mettle does everything I want my business bank account to do. From automated transfers to my pots whenever I receive a payment to the simplicity of th... Read more Reviewed on: 1st May 2026
Lisa A's avatar
Lisa A

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4579)

Respectful, quick and empowering bank

5
I recently had an unfamiliar pending payment on my card, I contact them via the online chat and within what felt like no time at all the problem was resolved with a new card on the way. When in a similar situation with other banks I've felt powerless to protect my money and that wasn't the case at all with Mettle, they listened and acted swiftly! Reviewed on: 10th April 2026
Kate M's avatar
Kate M

Breath of fresh air

5
Migrated from another bank that had a slow and horrible UI, Mettle was a breath of fresh air. The only limit I've hit is that you can't transfer more than 10k in one transaction, but that's a nice problem to have and you can send multiple transcations to get around it Reviewed on: 10th April 2026
Alun's avatar
Alun

It is a very easy bank to use with an excellent ban...

5
It is a very easy bank to use with an excellent banking app. Reviewed on: 10th April 2026
Mary B's avatar
Mary B

Recommended

5
App easy to use. Everything I need as a small business. Reviewed on: 10th April 2026
JAC's avatar
JAC

Freeagent account updates super fast

5
I like the fact I can connect my Freeagent account to my bank. It updates quickly which is perfect for my needs. Never have an issue and love the whole create a savings pot. Would highly recommend to anybody! Reviewed on: 10th April 2026
Nicola A's avatar
Nicola A

Really easy to use.

5
Really easy to use. Reall good. I lile using it. I like the ap. I like fhe free agent attached and so far have been really pleased with how its gone over the last few years. Shame I cant have more than one account for my other small businesses Reviewed on: 10th April 2026
DAVID W's avatar
DAVID W

the mettle account makes my bookwork simple with fre...

5
the mettle account makes my bookwork simple with freeagent Reviewed on: 10th April 2026
Sam White's avatar
Sam White

excellent bank service with great customer service

5
excellent bank service with great customer service Reviewed on: 10th April 2026
rachel w's avatar
rachel w

I am a sole trader, Mettle is a game changer

5
I am a sole trader and Mettle has been a real game changer for me and its free which is brilliant! Reviewed on: 10th April 2026
TL's avatar
TL

Mettle integration

5
If you want a business account that actually makes life easier, Mettle is it. The interface is incredibly clean, but the real game-changer is the free FreeAgent integration and the automated bookkeeping. It takes the stress out of tax prep and invoicing. 10/10 for simplicity and value! Reviewed on: 10th April 2026
Catalin Bumbulucz's avatar
Catalin Bumbulucz

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