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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Simple banking and loving it.

5
Simple and easy banking and every day loving it. Reviewed on: 10th April 2026
Naveed Gilani's avatar
Naveed Gilani

A very easy app to use.

5
A very easy app to use.Happy to recommend to anyone. Reviewed on: 10th April 2026
Heather M's avatar
Heather M

So happy I switched to Mettle for my small business

5
I’ve been using Mettle for my business banking, and it’s honestly been a game changer. As a small business owner, I needed something straightforward, reliable, and built for real day-to-day use — and Mettle delivers on all fronts. The app is incredibly easy to use, with a clean layout that makes managing finances feel simple rather than overwhelming. I can track spending, organise expenses, and keep everything in order without wasting time. It’s especially helpful being able to categorise transactions and stay on top of cash flow so effortlessly. What really stands out is how well Mettle understands small businesses. Features like invoice creation and integrations with accounting tools make a huge difference, and it feels like everything has been designed to save time and reduce admin stress. Another big plus is that there are no unnecessary fees or complications — just straightforward banking that works. It’s refreshing compared to more traditional business accounts. Overall, I’d highly recommend Mettle to any freelancer or small business owner looking for a smart, no-fuss banking solution. It’s reliable, efficient, and genuinely makes running a business easier. Reviewed on: 10th April 2026
Sarah M's avatar
Sarah M

Easy to use and excellent customer service

5
Easy to use and excellent customer service Reviewed on: 10th April 2026
Ellen's avatar
Ellen

Respectful, quick and empowering bank

5
I recently had an unfamiliar pending payment on my card, I contact them via the online chat and within what felt like no time at all the problem was resolved with a new card on the way. When in a similar situation with other banks I've felt powerless to protect my money and that wasn't the case at all with Mettle, they listened and acted swiftly! Reviewed on: 10th April 2026
Kate M's avatar
Kate M

Breath of fresh air

5
Migrated from another bank that had a slow and horrible UI, Mettle was a breath of fresh air. The only limit I've hit is that you can't transfer more than 10k in one transaction, but that's a nice problem to have and you can send multiple transcations to get around it Reviewed on: 10th April 2026
Alun's avatar
Alun

It is a very easy bank to use with an excellent ban...

5
It is a very easy bank to use with an excellent banking app. Reviewed on: 10th April 2026
Mary B's avatar
Mary B

Recommended

5
App easy to use. Everything I need as a small business. Reviewed on: 10th April 2026
JAC's avatar
JAC

Freeagent account updates super fast

5
I like the fact I can connect my Freeagent account to my bank. It updates quickly which is perfect for my needs. Never have an issue and love the whole create a savings pot. Would highly recommend to anybody! Reviewed on: 10th April 2026
Nicola A's avatar
Nicola A

Really easy to use.

5
Really easy to use. Reall good. I lile using it. I like the ap. I like fhe free agent attached and so far have been really pleased with how its gone over the last few years. Shame I cant have more than one account for my other small businesses Reviewed on: 10th April 2026
DAVID W's avatar
DAVID W

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