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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,579 reviews, last reviewed 1st May 2026
933% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Mettle does everything I want... Mettle does everything I want my business bank account to do. From automated transfers to my pots whenever I receive a payment to the simplicity of th... Read more Reviewed on: 1st May 2026
Lisa A's avatar
Lisa A

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4579)

Excellent experience with Mettle for my business needs

5
Excellent experience with Mettle for my business banking and love its integration with Free Agent Reviewed on: 10th April 2026
Hayley S's avatar
Hayley S

Excellent experience

5
Excellent experience with Mettle. Really easy to use, quick to have questions answered and I love the free accounting software you get with the account, Freeagent. Used Mettle for my small business for 3 years now and can't imagine using anyone else. Reviewed on: 10th April 2026
Samantha W's avatar
Samantha W

very easy and simple to use for a start up sole trader.

5
very easy and simple to use for a start up sole trader. great invoicing service and incoming tracking. Reviewed on: 10th April 2026
James B's avatar
James B

Great service

5
Very easy to set up account, excellent mobile app, prompt and accessible customer service and access to freeagent accounting software. Great for a small business like ours. Reviewed on: 10th April 2026
K S's avatar
K S

I’ve had a really positive experience using Mettle

5
I’ve had a really positive experience using Mettle so far. Setting up the account was quick and straightforward, and I was up and running within a short time. The app is clean, intuitive, and makes it easy to keep track of my transactions without any confusion. One of the things I appreciate most is how simple everything feels—there are no unnecessary complications, and managing my finances as a small business owner has been much smoother. I also like that there are no monthly fees, which makes a big difference when you’re trying to keep costs down. On the occasions I’ve needed support, the customer service has been responsive and helpful. Overall, Mettle has been a reliable and hassle-free banking solution for my needs. It’s a great option for freelancers or small business owners who want something simple, efficient, and cost-effective. Reviewed on: 10th April 2026
Mark W's avatar
Mark W

Fantastic banking app it’s easy to navigate had no p...

5
Fantastic banking app it’s easy to navigate had no problems at all Reviewed on: 10th April 2026
Kathryn M's avatar
Kathryn M

Excellent, with free accounting software, recommended!

5
Mettlr is so easy to use, and linked with the free accounting software, it takes care of everthing! The separate saving pot which gains interest is a bonus, with instant transfer across to the business account. Reviewed on: 10th April 2026
Mr R's avatar
Mr R

great service

5
Not had any issues, initally had some problems but were sorted quickly and since then everything worked fine Reviewed on: 10th April 2026
Mr A's avatar
Mr A

Nothing bad to say!

5
I honestly have nothing bad to say about my experience banking with Mettle. The service is incredibly easy to use, the customer service is always outstanding and I even got to join a cohort of other entrepreneurs on a government funded 12 week business accelerator course - THANK YOU! Reviewed on: 10th April 2026
Jules 's avatar
Jules

great for businesses and links to free agent perfectly

5
great for businesses and links to free agent perfectly Reviewed on: 10th April 2026
Helen D's avatar
Helen D

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