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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
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Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

So happy I switched to Mettle for my small business

5
I’ve been using Mettle for my business banking, and it’s honestly been a game changer. As a small business owner, I needed something straightforward, reliable, and built for real day-to-day use — and Mettle delivers on all fronts. The app is incredibly easy to use, with a clean layout that makes managing finances feel simple rather than overwhelming. I can track spending, organise expenses, and keep everything in order without wasting time. It’s especially helpful being able to categorise transactions and stay on top of cash flow so effortlessly. What really stands out is how well Mettle understands small businesses. Features like invoice creation and integrations with accounting tools make a huge difference, and it feels like everything has been designed to save time and reduce admin stress. Another big plus is that there are no unnecessary fees or complications — just straightforward banking that works. It’s refreshing compared to more traditional business accounts. Overall, I’d highly recommend Mettle to any freelancer or small business owner looking for a smart, no-fuss banking solution. It’s reliable, efficient, and genuinely makes running a business easier. Reviewed on: 10th April 2026
Sarah M's avatar
Sarah M

Easy to use and excellent customer service

5
Easy to use and excellent customer service Reviewed on: 10th April 2026
Ellen's avatar
Ellen

Respectful, quick and empowering bank

5
I recently had an unfamiliar pending payment on my card, I contact them via the online chat and within what felt like no time at all the problem was resolved with a new card on the way. When in a similar situation with other banks I've felt powerless to protect my money and that wasn't the case at all with Mettle, they listened and acted swiftly! Reviewed on: 10th April 2026
Kate M's avatar
Kate M

Breath of fresh air

5
Migrated from another bank that had a slow and horrible UI, Mettle was a breath of fresh air. The only limit I've hit is that you can't transfer more than 10k in one transaction, but that's a nice problem to have and you can send multiple transcations to get around it Reviewed on: 10th April 2026
Alun's avatar
Alun

It is a very easy bank to use with an excellent ban...

5
It is a very easy bank to use with an excellent banking app. Reviewed on: 10th April 2026
Mary B's avatar
Mary B

Recommended

5
App easy to use. Everything I need as a small business. Reviewed on: 10th April 2026
JAC's avatar
JAC

Freeagent account updates super fast

5
I like the fact I can connect my Freeagent account to my bank. It updates quickly which is perfect for my needs. Never have an issue and love the whole create a savings pot. Would highly recommend to anybody! Reviewed on: 10th April 2026
Nicola A's avatar
Nicola A

Really easy to use.

5
Really easy to use. Reall good. I lile using it. I like the ap. I like fhe free agent attached and so far have been really pleased with how its gone over the last few years. Shame I cant have more than one account for my other small businesses Reviewed on: 10th April 2026
DAVID W's avatar
DAVID W

the mettle account makes my bookwork simple with fre...

5
the mettle account makes my bookwork simple with freeagent Reviewed on: 10th April 2026
Sam White's avatar
Sam White

excellent bank service with great customer service

5
excellent bank service with great customer service Reviewed on: 10th April 2026
rachel w's avatar
rachel w

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