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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

the mettle account makes my bookwork simple with fre...

5
the mettle account makes my bookwork simple with freeagent Reviewed on: 10th April 2026
Sam White's avatar
Sam White

excellent bank service with great customer service

5
excellent bank service with great customer service Reviewed on: 10th April 2026
rachel w's avatar
rachel w

I am a sole trader, Mettle is a game changer

5
I am a sole trader and Mettle has been a real game changer for me and its free which is brilliant! Reviewed on: 10th April 2026
TL's avatar
TL

Mettle integration

5
If you want a business account that actually makes life easier, Mettle is it. The interface is incredibly clean, but the real game-changer is the free FreeAgent integration and the automated bookkeeping. It takes the stress out of tax prep and invoicing. 10/10 for simplicity and value! Reviewed on: 10th April 2026
Catalin Bumbulucz's avatar
Catalin Bumbulucz

Excellent experience with Mettle for my business needs

5
Excellent experience with Mettle for my business banking and love its integration with Free Agent Reviewed on: 10th April 2026
Hayley S's avatar
Hayley S

Excellent experience

5
Excellent experience with Mettle. Really easy to use, quick to have questions answered and I love the free accounting software you get with the account, Freeagent. Used Mettle for my small business for 3 years now and can't imagine using anyone else. Reviewed on: 10th April 2026
Samantha W's avatar
Samantha W

very easy and simple to use for a start up sole trader.

5
very easy and simple to use for a start up sole trader. great invoicing service and incoming tracking. Reviewed on: 10th April 2026
James B's avatar
James B

Great service

5
Very easy to set up account, excellent mobile app, prompt and accessible customer service and access to freeagent accounting software. Great for a small business like ours. Reviewed on: 10th April 2026
K S's avatar
K S

I’ve had a really positive experience using Mettle

5
I’ve had a really positive experience using Mettle so far. Setting up the account was quick and straightforward, and I was up and running within a short time. The app is clean, intuitive, and makes it easy to keep track of my transactions without any confusion. One of the things I appreciate most is how simple everything feels—there are no unnecessary complications, and managing my finances as a small business owner has been much smoother. I also like that there are no monthly fees, which makes a big difference when you’re trying to keep costs down. On the occasions I’ve needed support, the customer service has been responsive and helpful. Overall, Mettle has been a reliable and hassle-free banking solution for my needs. It’s a great option for freelancers or small business owners who want something simple, efficient, and cost-effective. Reviewed on: 10th April 2026
Mark W's avatar
Mark W

Fantastic banking app it’s easy to navigate had no p...

5
Fantastic banking app it’s easy to navigate had no problems at all Reviewed on: 10th April 2026
Kathryn M's avatar
Kathryn M

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