Smart Money People Logo

Mettle by NatWest: Business Banking reviews

4.93
Based on 4,579 reviews, last reviewed 1st May 2026
933% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Mettle does everything I want... Mettle does everything I want my business bank account to do. From automated transfers to my pots whenever I receive a payment to the simplicity of th... Read more Reviewed on: 1st May 2026
Lisa A's avatar
Lisa A

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

Review Mettle by NatWest: Business Banking now

Help others make smarter decisions by sharing your own experience. Write a review

Mettle by NatWest Business Banking reviews (4579)

Very good, I have had no issues with them.

5
Very good, I have had no issues with them. Whenever I have contacted customer service they have always been quick to solve any questions I have. Reviewed on: 10th April 2026

Bank offering is good and FreeAgent exceptional

5
Bank offering is good and FreeAgent exceptional Reviewed on: 10th April 2026

Smooth and very easy to use, never had any issues

5
Smooth and very easy to use, never had any issues Reviewed on: 10th April 2026

Excellent and professional service.

5
Excellent and professional service. Always on the end of a chat if you need any help or have any issues. Great app which is seamless. Love that it tells me straight away when my card has been used, offers great reassurance in a small business. Reviewed on: 10th April 2026

No problem encountered, customer service very good

5
No problem encountered, customer service very good Reviewed on: 10th April 2026

Makes running my business easier!

5
Brilliant experience using Mettle - the app is easy to use, makes running my business that little bit easier! Reviewed on: 10th April 2026

App is fantastic, so easy to run my business.

5
App is fantastic, so easy to run my business. Easy to categorise for sales and expenses. Reviewed on: 10th April 2026

user friendly suits business needs

5
The mettle app is very user friendly being easy to use and a clear layout. It’s got everything I need for my business needs. Reviewed on: 10th April 2026

Really easy to use app which allows me to send profe...

5
Really easy to use app which allows me to send professional invoices quickly and manage finances effectively. Intuitive system and useful help via chat when needed. Would definitely recommend. Reviewed on: 10th April 2026

Mettle is amazing!

5
Mettle is super easy to use, the feautures in the app are brilliant! Customer services has always been super easy and quick, always giving me solutions for any problems I may have. They are also very good with scam checking and actively ensure I am safe online Reviewed on: 10th April 2026

Review Mettle by NatWest: Business Banking now

Help others make smarter decisions by sharing your own experience. Write a review