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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

T a great asset to my buisness ! .

5
This has been a great asset to my buisness and I have recommended this account to fellow self employed colleagues. Reviewed on: 10th April 2026
Berenice E's avatar
Berenice E

Always had great help when needed.

5
Always had great help when needed. No problems at all. Reviewed on: 10th April 2026
Madeby JenWren's avatar
Madeby JenWren

Straightforward, simple and easy to use

5
I've found Mettle simple to navigate, straightforward to understand and easy to use and wouldn't hesitate to recommend it. Reviewed on: 10th April 2026
Benjamin N's avatar
Benjamin N

I have found them very responsive when my account ha...

5
I have found them very responsive when my account had a possible security attack. I have recommended them to people already as impressed with the service. They were nice on the phone too Reviewed on: 10th April 2026
Jeanette A's avatar
Jeanette A

Very good, I have had no issues with them.

5
Very good, I have had no issues with them. Whenever I have contacted customer service they have always been quick to solve any questions I have. Reviewed on: 10th April 2026
Jade C's avatar
Jade C

Bank offering is good and FreeAgent exceptional

5
Bank offering is good and FreeAgent exceptional Reviewed on: 10th April 2026
Gareth F's avatar
Gareth F

Smooth and very easy to use, never had any issues

5
Smooth and very easy to use, never had any issues Reviewed on: 10th April 2026
Hisham 's avatar
Hisham

Excellent and professional service.

5
Excellent and professional service. Always on the end of a chat if you need any help or have any issues. Great app which is seamless. Love that it tells me straight away when my card has been used, offers great reassurance in a small business. Reviewed on: 10th April 2026
Abean's avatar
Abean

No problem encountered, customer service very good

5
No problem encountered, customer service very good Reviewed on: 10th April 2026
George Edmond's avatar
George Edmond

Makes running my business easier!

5
Brilliant experience using Mettle - the app is easy to use, makes running my business that little bit easier! Reviewed on: 10th April 2026
Charlotte P's avatar
Charlotte P

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