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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Straightforward, simple and easy to use

5
I've found Mettle simple to navigate, straightforward to understand and easy to use and wouldn't hesitate to recommend it. Reviewed on: 10th April 2026
Benjamin N's avatar
Benjamin N

I have found them very responsive when my account ha...

5
I have found them very responsive when my account had a possible security attack. I have recommended them to people already as impressed with the service. They were nice on the phone too Reviewed on: 10th April 2026
Jeanette A's avatar
Jeanette A

Very good, I have had no issues with them.

5
Very good, I have had no issues with them. Whenever I have contacted customer service they have always been quick to solve any questions I have. Reviewed on: 10th April 2026
Jade C's avatar
Jade C

Bank offering is good and FreeAgent exceptional

5
Bank offering is good and FreeAgent exceptional Reviewed on: 10th April 2026
Gareth F's avatar
Gareth F

Smooth and very easy to use, never had any issues

5
Smooth and very easy to use, never had any issues Reviewed on: 10th April 2026
Hisham 's avatar
Hisham

Excellent and professional service.

5
Excellent and professional service. Always on the end of a chat if you need any help or have any issues. Great app which is seamless. Love that it tells me straight away when my card has been used, offers great reassurance in a small business. Reviewed on: 10th April 2026
Abean's avatar
Abean

No problem encountered, customer service very good

5
No problem encountered, customer service very good Reviewed on: 10th April 2026
George Edmond's avatar
George Edmond

Makes running my business easier!

5
Brilliant experience using Mettle - the app is easy to use, makes running my business that little bit easier! Reviewed on: 10th April 2026
Charlotte P's avatar
Charlotte P

App is fantastic, so easy to run my business.

5
App is fantastic, so easy to run my business. Easy to categorise for sales and expenses. Reviewed on: 10th April 2026
Rebecca S's avatar
Rebecca S

user friendly suits business needs

5
The mettle app is very user friendly being easy to use and a clear layout. It’s got everything I need for my business needs. Reviewed on: 10th April 2026
Katy 's avatar
Katy

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