Smart Money People Logo

Mettle by NatWest: Business Banking reviews

4.93
Based on 4,579 reviews, last reviewed 1st May 2026
933% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Mettle does everything I want... Mettle does everything I want my business bank account to do. From automated transfers to my pots whenever I receive a payment to the simplicity of th... Read more Reviewed on: 1st May 2026
Lisa A's avatar
Lisa A

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

Review Mettle by NatWest: Business Banking now

Help others make smarter decisions by sharing your own experience. Write a review

Mettle by NatWest Business Banking reviews (4579)

Highly recommend

5
I find mettle really user friendly and easy to use. Would highly recommend Reviewed on: 10th April 2026

Marvellous Mettle

5
From the start I have really valued the easy to use Mettle app for my business account. The saving pots are helpful for keeping tax funds seperate from my main account. When there has been an issue, the chat facility is responsive and helpful. Reviewed on: 10th April 2026

Great app Good functionality easy to navigate many s...

5
Great app Good functionality easy to navigate many support features Reviewed on: 10th April 2026

Very straightforward and able to contact easily and...

5
Very straightforward and able to contact easily and get a response Reviewed on: 10th April 2026

Knowledgable, prompt and effective support when needed

5
Support has always been provided promptly and effectively. Knowledgable staff and A pleasure to deal with if I ever need to. I’m always informed of updates In advance. Reviewed on: 10th April 2026

Have done everything I’ve needed and is very simple...

5
Have done everything I’ve needed and is very simple and intuitive to use. Reviewed on: 10th April 2026

An app is very simple to use and makes book keeping...

5
An app is very simple to use and makes book keeping so much easier. Great value for money, no hidden fees. Reviewed on: 10th April 2026

Really pleased with mettle the app is easy, I get to...

5
Really pleased with mettle the app is easy, I get to use Free Agent too ready for MTD. All good. Reviewed on: 9th April 2026

Love it, all in one place.

5
Love it, all in one place, wish I knew how to take full advantage of the features. Reviewed on: 9th April 2026

Mettle is genuinely one of the best banks I’ve had

5
Mettle is genuinely one of the best banks I’ve had , whenever I’ve had any issues financially or needed support about anything they have always been patient , empathetic, helpful and the definition of an outstanding bank with the amount of support they provide their customers , the app is very easy to use aswell and I love the fact you can have incoming transactions automatically have a portion go to your savings pot , for a new bank they really smashed it and every day I am grateful I chose to bank with them for my business. Reviewed on: 9th April 2026

Review Mettle by NatWest: Business Banking now

Help others make smarter decisions by sharing your own experience. Write a review