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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Very easy to use and when I needed help it was quick...

5
Very easy to use and when I needed help it was quick and efficient Reviewed on: 10th April 2025
Duncan R's avatar
Duncan R

Easy to navigate your way around and separate money...

5
Easy to navigate your way around and separate money into pots. Perfect for my small business. Sending invoices direct from the account is a fantastic help too. Reviewed on: 10th April 2025
S Mellor's avatar
S Mellor

So helpful in organising my invoices

5
It’s been game changing in helping me manage my photography business! It’s so easy to manage my incoming and outgoing invoices, put money aside into pots for my tax return and view my monthly earnings. Reviewed on: 10th April 2025
Amy 's avatar
Amy

Easy to use, reliable.

5
Easy to use, reliable. Great link to Free Agent accounting software. Reviewed on: 10th April 2025
L A's avatar
L A

Excellent Product, does what it needs to

5
Really easy to set up and use. App allows me to do everything I need to and the inclusion of Free Agent makes it very versatile. Reviewed on: 10th April 2025
Dug G's avatar
Dug G

Use Mettle for Business Banking overall good experience

4
Use Mettle for Business Banking and recently upgraded account which was a pain free experience. App works well and easy to use. Reviewed on: 10th April 2025
Kevin P's avatar
Kevin P

They are a good bank for a small business.

4
They are a good bank for a small business. They are good if you want free banking but do not accept Chaps for example. So to keep costs down I would choose them. Reviewed on: 10th April 2025
RK's avatar
RK

We have nothing but praises for Mettle.

5
We have nothing but praises for Mettle as it let's me smoothly operate our transactions. The customer service is great too prompt and friendly. Reviewed on: 10th April 2025
Rj01's avatar
Rj01

Simple and efficient service.

5
Simple and efficient service. All questions answered in a timely manner. Reviewed on: 10th April 2025
J D L's avatar
J D L

Hasslefree

5
Love having the ability to create a pot that will automatically take a percentage to save for tax and the invoice system is superb and easy to use. Customer service has always been clear and prompt. I’ve already recommended to several other freelancers Reviewed on: 10th April 2025
Laura G's avatar
Laura G

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