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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Easy set up, clean UX, swift transactions.

5
Quick easy to set up, clean UX and swift transactions. Reviewed on: 10th April 2025
Johnny C's avatar
Johnny C

Very positive experience from using mettle for freel...

4
Very positive experience from using mettle for freelancing and managing invoices and payments. Reviewed on: 10th April 2025
Kurt Peniket's avatar
Kurt Peniket

Easy to use and understand.

5
Easy to use and understand. There's never a need to call customer service even if I am a novice to business banking. Free Agent software is excellent for my needs. Reviewed on: 10th April 2025
Gladys K's avatar
Gladys K

Highly recommend for ease, interface and Free Agent

5
Account opening was good specially when I needed to talk to a human. I really value being able to speak/chat with someone when necessary. Also I quite like I'm able to log in using my PC rather than having to do everything on the App. FreeAgent makes it good value Reviewed on: 10th April 2025
Leonardo R's avatar
Leonardo R

Easy, quick and user friendly.

5
Easy, quick and user friendly. More functionality than I need for more business which is great if I need to expand. Reviewed on: 10th April 2025
Stephen S's avatar
Stephen S

Easy to navigate and simple - fits my purpose

4
Easy to navigate and simple - fits my purpose Reviewed on: 10th April 2025
L N's avatar
L N

Was easy to setup and go though the verification steps.

5
Was easy to setup and go though the verification steps. It linked with freeagent well and I like how it asks for verification of transactions Reviewed on: 10th April 2025
Martin B's avatar
Martin B

Best business account I have used

5
Best business account I have used Reviewed on: 10th April 2025
Kai C's avatar
Kai C

Perfect for me as a sole trader, works well and reli...

5
Perfect for me as a sole trader, works well and reliably. It makes invoicing my services simple and gives me strong records to support tax returns. Reviewed on: 10th April 2025
Prof J's avatar
Prof J

12 months in and not one issue.

5
12 months in and not one issue. Easy to use and does everything I need to make business banking smooth and simple. Raise and send invoices on the go and check when payments come in and easy to match and check off. Reviewed on: 10th April 2025
Andrew S's avatar
Andrew S

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