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Mettle by NatWest: Business banking reviews

4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Easy to use and understand.

5
Easy to use and understand. There's never a need to call customer service even if I am a novice to business banking. Free Agent software is excellent for my needs. Reviewed on: 10th April 2025

Highly recommend for ease, interface and Free Agent

5
Account opening was good specially when I needed to talk to a human. I really value being able to speak/chat with someone when necessary. Also I quite like I'm able to log in using my PC rather than having to do everything on the App. FreeAgent makes it good value Reviewed on: 10th April 2025

Easy, quick and user friendly.

5
Easy, quick and user friendly. More functionality than I need for more business which is great if I need to expand. Reviewed on: 10th April 2025

Easy to navigate and simple - fits my purpose

4
Easy to navigate and simple - fits my purpose Reviewed on: 10th April 2025

Was easy to setup and go though the verification steps.

5
Was easy to setup and go though the verification steps. It linked with freeagent well and I like how it asks for verification of transactions Reviewed on: 10th April 2025

Best business account I have used

5
Best business account I have used Reviewed on: 10th April 2025

Perfect for me as a sole trader, works well and reli...

5
Perfect for me as a sole trader, works well and reliably. It makes invoicing my services simple and gives me strong records to support tax returns. Reviewed on: 10th April 2025

12 months in and not one issue.

5
12 months in and not one issue. Easy to use and does everything I need to make business banking smooth and simple. Raise and send invoices on the go and check when payments come in and easy to match and check off. Reviewed on: 10th April 2025

Never had an issue always helpful

5
Never had an issue always helpful Reviewed on: 10th April 2025

Fantastic service always replies to queries within t...

5
Fantastic service always replies to queries within the day very easy to use and navigate app Reviewed on: 10th April 2025

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