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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Just flawless, seamless tech platform from an User E...

5
Just flawless, seamless tech platform from an User Experience perspective Reviewed on: 10th April 2025
Shanel R's avatar
Shanel R

Amazing service

5
Very helpful package and great customer service / help Reviewed on: 9th April 2025
Inwoode's avatar
Inwoode

very simple, and respond quickly to any concerns, i...

5
very simple, and respond quickly to any concerns, i also like the layout Reviewed on: 8th April 2025
Sarah M's avatar
Sarah M

Very straight forward and excellent service,such a s...

5
Very straight forward and excellent service,such a simple app to use generate invoices from. Reviewed on: 8th April 2025
Ian M's avatar
Ian M

Small banking service for SME's.

5
Small banking service for SME's. Great app, very simple to use, very efficient & effective Reviewed on: 7th April 2025
Ian H's avatar
Ian H

So easy to start a business with Mettle

5
It’s free and easy to register, which takes the stress out of setting up your business. Once you’ve done that there are lots of helpful features in the app like FreeAgent connection (for free) that helps you to run your business. Reviewed on: 7th April 2025
Ben B's avatar
Ben B

Never had any issues, help is always quick and frien...

5
Never had any issues, help is always quick and friendly. Highly recommended. Reviewed on: 7th April 2025
Alyson A's avatar
Alyson A

Brilliant for small businesses.

5
Easy to use bank account for a small business. Online chat is available for any questions - fast, accurate responses. Easy to connect to FreeAgent. Reviewed on: 6th April 2025
Kay W's avatar
Kay W

It's good service

5
It's good service it's very good business card for small business and big business Reviewed on: 5th April 2025
A A's avatar
A A

Good, but could be better

4
Simple app to use, response to questions/issues is usually pretty quick, however as someone whose business is now dealing with overseas customers and needs to receive GBP payments from abroad, it's disappointing that this is not facilitated. Reviewed on: 5th April 2025
Jon H's avatar
Jon H

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