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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

very simple, and respond quickly to any concerns, i...

5
very simple, and respond quickly to any concerns, i also like the layout Reviewed on: 8th April 2025
Sarah M's avatar
Sarah M

Very straight forward and excellent service,such a s...

5
Very straight forward and excellent service,such a simple app to use generate invoices from. Reviewed on: 8th April 2025
Ian M's avatar
Ian M

Small banking service for SME's.

5
Small banking service for SME's. Great app, very simple to use, very efficient & effective Reviewed on: 7th April 2025
Ian H's avatar
Ian H

So easy to start a business with Mettle

5
It’s free and easy to register, which takes the stress out of setting up your business. Once you’ve done that there are lots of helpful features in the app like FreeAgent connection (for free) that helps you to run your business. Reviewed on: 7th April 2025
Ben B's avatar
Ben B

Never had any issues, help is always quick and frien...

5
Never had any issues, help is always quick and friendly. Highly recommended. Reviewed on: 7th April 2025
Alyson A's avatar
Alyson A

Brilliant for small businesses.

5
Easy to use bank account for a small business. Online chat is available for any questions - fast, accurate responses. Easy to connect to FreeAgent. Reviewed on: 6th April 2025
Kay W's avatar
Kay W

It's good service

5
It's good service it's very good business card for small business and big business Reviewed on: 5th April 2025
A A's avatar
A A

Good, but could be better

4
Simple app to use, response to questions/issues is usually pretty quick, however as someone whose business is now dealing with overseas customers and needs to receive GBP payments from abroad, it's disappointing that this is not facilitated. Reviewed on: 5th April 2025
Jon H's avatar
Jon H

Mettle is invaluable to my small business - would to...

5
Mettle is invaluable to my small business - would totally recommend- ease of use and great app - who wants more from a banking app Reviewed on: 5th April 2025
David S's avatar
David S

Good customers service, always!

5
Good customers service, always! Easy to use Reviewed on: 5th April 2025
D K's avatar
D K

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