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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Mettle is invaluable to my small business - would to...

5
Mettle is invaluable to my small business - would totally recommend- ease of use and great app - who wants more from a banking app Reviewed on: 5th April 2025
David S's avatar
David S

Good customers service, always!

5
Good customers service, always! Easy to use Reviewed on: 5th April 2025
D K's avatar
D K

Thanks for being there Mettle!

5
Joined in December and have not looked back. Love Mettle. Responsive staff, excellent products and a user friendly service - helping me manage and keep track of my business finances to streamline what would otherwise be daunting. Thanks Mettle - keep up the great work! Reviewed on: 4th April 2025
Juno's avatar
Juno

User friendly.

5
User friendly. Prompt support if required. Links well with accountancy software Reviewed on: 4th April 2025
Abbey's avatar
Abbey

Love the app - so easy to use.

5
Love the app - so easy to use. I also like how a certain percentage of an incoming payment goes straight into your savings pot. Reviewed on: 3rd April 2025
Polly's avatar
Polly

Excellent Online Business Banking

5
Easy to set up and easy to use. Great notifications. Excellent service all round. I have no issues whatsoever Reviewed on: 2nd April 2025
Joseph S's avatar
Joseph S

Great bank for photography side business

5
I am using Mettle to manage my Photography side business Andy have been doing for 2 years and is been great to keep track of transactions and interface with Freeagent. It’s made managing my finances very easy. I’ve used online support a few times and managed to get support very quickly who resolved my queries. Is my first side business and Mettle was recommended to me by my friend as very easy to use and I totally agree. Great bank!! Reviewed on: 2nd April 2025
Steve L's avatar
Steve L

Simple, quick and efficient banking for FREE

5
Simple, quick and efficient banking for FREE Reviewed on: 2nd April 2025
AccountTax's avatar
AccountTax

Ideal for freelancers - easy to use and helpful

5
Mettle has been straightforward to use and helpful from the start. I particularly like the integration with FreeAgent so I can do accounting, I also find the app really good. I like being able to allocate a % of my income to 'pots' to save for tax and NI. As a freelancer it really works for me. I have already recommended them loads of times. Reviewed on: 1st April 2025
Ruth M's avatar
Ruth M

not too costly startup

5
needed somthing that wasnt going to bleed my company dry before its off the ground, mettle was one of the only banks available Reviewed on: 1st April 2025
Jurijs Solutions LTD's avatar
Jurijs Solutions LTD

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