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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,582 reviews, last reviewed 8th May 2026
442% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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1%

Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4582)

I really enjoy the convenience of mettle.

4
I really enjoy the convenience of mettle. It’s clear and has made taxes a breeze for me and my small business, especially with my first tax return. Reviewed on: 1st April 2025
Chanel B's avatar
Chanel B

Very easy to set up and use. Highly recommend!

5
Very easy to set up and use. When help is required the customer service team are promp, patient and knowledgeable. Love that we get to use Free Agent for free too. Love the saving pots also. Very easy to upload invoices and keep track of everything. Highly recommend. Reviewed on: 1st April 2025
The Artisan Shoppe's avatar
The Artisan Shoppe

Easy to use, and quite clear in where things are wit...

5
Easy to use, and quite clear in where things are within your app Reviewed on: 1st April 2025
Stephanie T's avatar
Stephanie T

Highly recommended

5
User friendly, good service! its free!! connected to Freeagent making life easy. Reviewed on: 31st March 2025
C S's avatar
C S

So much for free

5
Great bank for my small business. Received a free account and free access to their accounting software. Both of which offer great customer service and helpful advice for my new small bushiness. Couldn't be more positive about my experience Reviewed on: 31st March 2025
Jennifer B's avatar
Jennifer B

Everything's great except impact of suspending account

4
Everything has been great apart from the time Mettle suspended my account without informing me when I applied for a savings pot. This meant invoices my business was due to pay didn't get paid and money I was due wasn't received. The knock on impact of this was that all payments to my account were then stopped by a private medical insurer which took months to sort out and rectify taking my time and meaning I wasn't paid for work. Reviewed on: 31st March 2025
Catherine's avatar
Catherine

Great app and bank

5
The banking app is easy to use, secure and has enough feature for a business like my own. Generating invoices is quick and simple. As is managing money around different savings pots Reviewed on: 31st March 2025
Mark C's avatar
Mark C

Just Easy

5
Easy to open an account. Easy to manage money. Customer service when you need it. I don't have time to be chasing for information. This bank account is perfect for sole traders. Reviewed on: 31st March 2025
Sophia P's avatar
Sophia P

I bank on it to be easy

5
It’s an account which makes banking easy for a new business .its been fantastic. Reviewed on: 30th March 2025
Rootsandfruits's avatar
Rootsandfruits

A Sole traders dream

5
Has been simple to set up and use, its been the perfect solution for my small business, defiantly a great banking app for sole traders - both my wife and myself have mettle accounts - we both really love the pots feature as well which makes putting money aside from deposits really easy and fully automated. Reviewed on: 30th March 2025
Bob P's avatar
Bob P

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