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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Very easy to set up and use. Highly recommend!

5
Very easy to set up and use. When help is required the customer service team are promp, patient and knowledgeable. Love that we get to use Free Agent for free too. Love the saving pots also. Very easy to upload invoices and keep track of everything. Highly recommend. Reviewed on: 1st April 2025
The Artisan Shoppe's avatar
The Artisan Shoppe

Easy to use, and quite clear in where things are wit...

5
Easy to use, and quite clear in where things are within your app Reviewed on: 1st April 2025
Stephanie T's avatar
Stephanie T

Highly recommended

5
User friendly, good service! its free!! connected to Freeagent making life easy. Reviewed on: 31st March 2025
C S's avatar
C S

So much for free

5
Great bank for my small business. Received a free account and free access to their accounting software. Both of which offer great customer service and helpful advice for my new small bushiness. Couldn't be more positive about my experience Reviewed on: 31st March 2025
Jennifer B's avatar
Jennifer B

Everything's great except impact of suspending account

4
Everything has been great apart from the time Mettle suspended my account without informing me when I applied for a savings pot. This meant invoices my business was due to pay didn't get paid and money I was due wasn't received. The knock on impact of this was that all payments to my account were then stopped by a private medical insurer which took months to sort out and rectify taking my time and meaning I wasn't paid for work. Reviewed on: 31st March 2025
Catherine's avatar
Catherine

Great app and bank

5
The banking app is easy to use, secure and has enough feature for a business like my own. Generating invoices is quick and simple. As is managing money around different savings pots Reviewed on: 31st March 2025
Mark C's avatar
Mark C

Just Easy

5
Easy to open an account. Easy to manage money. Customer service when you need it. I don't have time to be chasing for information. This bank account is perfect for sole traders. Reviewed on: 31st March 2025
Sophia P's avatar
Sophia P

I bank on it to be easy

5
It’s an account which makes banking easy for a new business .its been fantastic. Reviewed on: 30th March 2025
Rootsandfruits's avatar
Rootsandfruits

A Sole traders dream

5
Has been simple to set up and use, its been the perfect solution for my small business, defiantly a great banking app for sole traders - both my wife and myself have mettle accounts - we both really love the pots feature as well which makes putting money aside from deposits really easy and fully automated. Reviewed on: 30th March 2025
Bob P's avatar
Bob P

Easy to use

5
Really easy to set up an account for my small business and great support when you need it. Reviewed on: 30th March 2025
Neil M's avatar
Neil M

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