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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great option for me as a small business

5
Mettle has been a great option for me as a small business owner. It was easy to set up and manage, plus the tax management tool as a free bonus means I save money when I was paying for one before. Reviewed on: 27th March 2025
Hannah D's avatar
Hannah D

Mettle is a no brainer for me

5
Mettle is a no brainer for me. I get a free account with the accountancy software Freeagent, no fees, a saving pot with interest and customer service has been quick and helpful every time I've needed them. Thank you. Reviewed on: 27th March 2025
Tina 's avatar
Tina

The best Business banking company by far

5
Looking to find a business account and found that Mettle offered a lot more than the others. Had to switch to a new account after a few years and that was seamless. If I have a query then I get a response super quick. Reviewed on: 27th March 2025
Caroline Bowling's avatar
Caroline Bowling

Qualified interpreter

5
I opened a mettle business account when I became a qualified BSL Interperter and it has supported me with keeping track of my invoices and when they’re due for payment. Reviewed on: 27th March 2025
Lauren O's avatar
Lauren O

Never had any issues since using Mettle and when the...

4
Never had any issues since using Mettle and when they announced closure of their e-account I dreaded making the change to their new account but customer service were incredibly helpful making the transition easy Reviewed on: 27th March 2025
Ben S's avatar
Ben S

Always great customer service and quick to respond t...

5
Always great customer service and quick to respond to queries, easy to use banking app Reviewed on: 26th March 2025
Martyn C's avatar
Martyn C

App easy to use and navigate.

5
App easy to use and navigate. Additional functions required and credit interest on savings. Reviewed on: 26th March 2025
NJWE's avatar
NJWE

Good service, polite staff

5
Never had a problem with my account, always the worry when you use a online only but it has always been very good.Always get messages if there has been or will be issues due to updates etc, so all in all very happy I chose Mettle Reviewed on: 26th March 2025
Stuart C's avatar
Stuart C

It's a good cheap online bank account.

5
It's a good cheap online bank account. The customer service is always good.Literally no complaints on my part. Reviewed on: 26th March 2025
sam d's avatar
sam d

Always helpful.

5
Always helpful. Really good banking app Reviewed on: 26th March 2025
Sophie W's avatar
Sophie W

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