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Mettle by NatWest: Business banking reviews

4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

The best Business banking company by far

5
Looking to find a business account and found that Mettle offered a lot more than the others. Had to switch to a new account after a few years and that was seamless. If I have a query then I get a response super quick. Reviewed on: 27th March 2025

Qualified interpreter

5
I opened a mettle business account when I became a qualified BSL Interperter and it has supported me with keeping track of my invoices and when they’re due for payment. Reviewed on: 27th March 2025

Never had any issues since using Mettle and when the...

4
Never had any issues since using Mettle and when they announced closure of their e-account I dreaded making the change to their new account but customer service were incredibly helpful making the transition easy Reviewed on: 27th March 2025

Always great customer service and quick to respond t...

5
Always great customer service and quick to respond to queries, easy to use banking app Reviewed on: 26th March 2025

App easy to use and navigate.

5
App easy to use and navigate. Additional functions required and credit interest on savings. Reviewed on: 26th March 2025

Good service, polite staff

5
Never had a problem with my account, always the worry when you use a online only but it has always been very good.Always get messages if there has been or will be issues due to updates etc, so all in all very happy I chose Mettle Reviewed on: 26th March 2025

It's a good cheap online bank account.

5
It's a good cheap online bank account. The customer service is always good.Literally no complaints on my part. Reviewed on: 26th March 2025

Always helpful.

5
Always helpful. Really good banking app Reviewed on: 26th March 2025

Great Support - clear app

5
I've been with Mettle for several years now, nothing but a good experience. Even the move over from an E-account after my first year was a well handled change over. The separate pots are are handy, with automatic distributing from each invoice paid. The in app support has been very helpful in times of potential stress. Reviewed on: 26th March 2025

Great for new business owners as a sole trader!

5
Great for new business owners as a sole trader! Love the use of the different pots to split money across helps with accounts/tax Reviewed on: 26th March 2025

Review Mettle by NatWest: Business banking now

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