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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,582 reviews, last reviewed 8th May 2026
442% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4582)

Such an easy to use Bank with the features you need

5
I joined Mettle when I launched a new business and they made the whole experience really easy. They moved their infrastructure and they did so with absolute ease, which given my experience with other organisations, was excellent. There's nothing else to say but they make it all easy. Reviewed on: 26th March 2025
Mark's avatar
Mark

Mettle far better than other Online banks

5
Moved to Mettle from Starling when their standards slipped considerably. Have not had to deal with customer service much, but all my dealings have seen a pragmatic approach. The transfer from the emoney account to regular account was smooth and still allows me to access the previous data. The FreeAgent integration as part of the package is also valuable. Reviewed on: 26th March 2025
EDW's avatar
EDW

Mettle 10/10 would recommend

5
Mettle is a brilliant bank , the app is easy to navigate; the customer service is top quality and the way you can manage funds is also brilliant .fantastic interface Reviewed on: 25th March 2025
Weaver tree care 's avatar
Weaver tree care

Easy to use!

5
Easy to use, Great app, Love the lay out, invoicing is easy! Reviewed on: 25th March 2025
Mike H's avatar
Mike H

Marvellous Mettle

5
I have used Mettle since starting my own business 3 years ago. The app is very easy to use and I like the pot facility which enables money to be stored for things like tax or pension. When there has been any transaction issues, the team are very quick to respond online and address the matter. Reviewed on: 25th March 2025
Amanda K's avatar
Amanda K

Fantastic banking app so easy to use

5
Fantastic banking app so easy to use Reviewed on: 25th March 2025
Sarah W's avatar
Sarah W

Love mettle easy to use and help on hand if needed.

5
Love mettle easy to use and help on hand if needed. Have recommended to many people Reviewed on: 25th March 2025
Tracey R's avatar
Tracey R

Great for self-employment

5
Mettle has been incredibly helpful as a self-employed small business owner – lots of great features and really like the ability to connect it to FreeAgent. Reviewed on: 25th March 2025
Kirsty's avatar
Kirsty

Nice layout.

5
Nice layout. Always quick responses from online help. Never had a fault this them, always recommend. Reviewed on: 25th March 2025
Merryn's avatar
Merryn

Customer service is always fantastic.

5
Customer service is always fantastic. I had an issue with a replacement card not turning up and this was sorted very quickly. the overall banking experience is fantastic too. Nothing is ever difficult to do and the app makes it so easy to use. Reviewed on: 25th March 2025
Aimee W's avatar
Aimee W

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