Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4591)

It's free

5
I can't believe this is free with accounting software to boot Reviewed on: 26th March 2025
Michael M's avatar
Michael M

So far it's been very good.

5
So far it's been very good. No complaints Reviewed on: 26th March 2025
Joe's avatar
Joe

Everything with Mettle is super easy!

5
From day 1 everything with Mettle has been super easy and they've always been very responsive when I have had questions. I especially love the 'pots' feature which has finally got me saving the right amount for my end of year tax bill. Mettle is a great banking service that delivers exactly what it promises! Reviewed on: 26th March 2025
Jo B's avatar
Jo B

Great business account

5
I find Mettle simple to use and straight forward. Any issues I have and resolved quickly Reviewed on: 26th March 2025
Aaron D's avatar
Aaron D

The app makes my life easier.

5
My experience has been clean and good. The app makes my work and life easier. Reviewed on: 26th March 2025
Jacqui A's avatar
Jacqui A

It's Free & Includes FreeAgent

3
Generally a very good and useful banking app. All the basics for a small company (one person) on your phone and easy to use. It also includes FreeAgent which can do all your accounting tasks; and this is the best feature. Still annoyed about the Mettle transition when sort and account number changed; makes invoicing difficult as every outstanding invoice needed changing, re-submitting and delays as clients have another task to do and opportunity to delay payment. It was only the free access to FreeAgent that stopped me from leaving. However, since then it's been fine. Reviewed on: 26th March 2025
Hujo's avatar
Hujo

I launched my business in Sep 2021.

5
I launched my business in Sep 2021. I was looking for a business account that was tailored to my needs of running a small business from home, Through research I decided to go with Mettle. They have been absolutely brilliant and customer service is excellent. The app is very easy to use, and any queries I've had I just send a message and very quickly you are speaking with a real person. Always prompt and helpful, would definitely recommend mettle! Reviewed on: 26th March 2025
iona's avatar
iona

Stress free business support in a bank account

5
The customer service is personal and I get a reply promptly. The features help me run my business easily and keep on top of invoicing. The link with Free Agent also means tax returns are easy and I can predict and save for the final bill reducing stress and worry. Reviewed on: 26th March 2025
Liz E's avatar
Liz E

Very pleased with Mettle

5
Mettle is really easy to use and it’s really useful to have the customisable pots too. Reviewed on: 26th March 2025
Emily D's avatar
Emily D

Such an easy to use Bank with the features you need

5
I joined Mettle when I launched a new business and they made the whole experience really easy. They moved their infrastructure and they did so with absolute ease, which given my experience with other organisations, was excellent. There's nothing else to say but they make it all easy. Reviewed on: 26th March 2025
Mark's avatar
Mark

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill