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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
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Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Mettle far better than other Online banks

5
Moved to Mettle from Starling when their standards slipped considerably. Have not had to deal with customer service much, but all my dealings have seen a pragmatic approach. The transfer from the emoney account to regular account was smooth and still allows me to access the previous data. The FreeAgent integration as part of the package is also valuable. Reviewed on: 26th March 2025
EDW's avatar
EDW

Mettle 10/10 would recommend

5
Mettle is a brilliant bank , the app is easy to navigate; the customer service is top quality and the way you can manage funds is also brilliant .fantastic interface Reviewed on: 25th March 2025
Weaver tree care 's avatar
Weaver tree care

Easy to use!

5
Easy to use, Great app, Love the lay out, invoicing is easy! Reviewed on: 25th March 2025
Mike H's avatar
Mike H

Marvellous Mettle

5
I have used Mettle since starting my own business 3 years ago. The app is very easy to use and I like the pot facility which enables money to be stored for things like tax or pension. When there has been any transaction issues, the team are very quick to respond online and address the matter. Reviewed on: 25th March 2025
Amanda K's avatar
Amanda K

Fantastic banking app so easy to use

5
Fantastic banking app so easy to use Reviewed on: 25th March 2025
Sarah W's avatar
Sarah W

Love mettle easy to use and help on hand if needed.

5
Love mettle easy to use and help on hand if needed. Have recommended to many people Reviewed on: 25th March 2025
Tracey R's avatar
Tracey R

Great for self-employment

5
Mettle has been incredibly helpful as a self-employed small business owner – lots of great features and really like the ability to connect it to FreeAgent. Reviewed on: 25th March 2025
Kirsty's avatar
Kirsty

Nice layout.

5
Nice layout. Always quick responses from online help. Never had a fault this them, always recommend. Reviewed on: 25th March 2025
Merryn's avatar
Merryn

Customer service is always fantastic.

5
Customer service is always fantastic. I had an issue with a replacement card not turning up and this was sorted very quickly. the overall banking experience is fantastic too. Nothing is ever difficult to do and the app makes it so easy to use. Reviewed on: 25th March 2025
Aimee W's avatar
Aimee W

So far its been good.

5
So far its been good. I will know more when i doing my filing in few months Reviewed on: 25th March 2025
Zen Cove's avatar
Zen Cove

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