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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Very pleased with Mettle

5
Mettle is really easy to use and it’s really useful to have the customisable pots too. Reviewed on: 26th March 2025
Emily D's avatar
Emily D

Such an easy to use Bank with the features you need

5
I joined Mettle when I launched a new business and they made the whole experience really easy. They moved their infrastructure and they did so with absolute ease, which given my experience with other organisations, was excellent. There's nothing else to say but they make it all easy. Reviewed on: 26th March 2025
Mark's avatar
Mark

Mettle far better than other Online banks

5
Moved to Mettle from Starling when their standards slipped considerably. Have not had to deal with customer service much, but all my dealings have seen a pragmatic approach. The transfer from the emoney account to regular account was smooth and still allows me to access the previous data. The FreeAgent integration as part of the package is also valuable. Reviewed on: 26th March 2025
EDW's avatar
EDW

Mettle 10/10 would recommend

5
Mettle is a brilliant bank , the app is easy to navigate; the customer service is top quality and the way you can manage funds is also brilliant .fantastic interface Reviewed on: 25th March 2025
Weaver tree care 's avatar
Weaver tree care

Easy to use!

5
Easy to use, Great app, Love the lay out, invoicing is easy! Reviewed on: 25th March 2025
Mike H's avatar
Mike H

Marvellous Mettle

5
I have used Mettle since starting my own business 3 years ago. The app is very easy to use and I like the pot facility which enables money to be stored for things like tax or pension. When there has been any transaction issues, the team are very quick to respond online and address the matter. Reviewed on: 25th March 2025
Amanda K's avatar
Amanda K

Fantastic banking app so easy to use

5
Fantastic banking app so easy to use Reviewed on: 25th March 2025
Sarah W's avatar
Sarah W

Love mettle easy to use and help on hand if needed.

5
Love mettle easy to use and help on hand if needed. Have recommended to many people Reviewed on: 25th March 2025
Tracey R's avatar
Tracey R

Great for self-employment

5
Mettle has been incredibly helpful as a self-employed small business owner – lots of great features and really like the ability to connect it to FreeAgent. Reviewed on: 25th March 2025
Kirsty's avatar
Kirsty

Nice layout.

5
Nice layout. Always quick responses from online help. Never had a fault this them, always recommend. Reviewed on: 25th March 2025
Merryn's avatar
Merryn

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