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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Customer service is always fantastic.

5
Customer service is always fantastic. I had an issue with a replacement card not turning up and this was sorted very quickly. the overall banking experience is fantastic too. Nothing is ever difficult to do and the app makes it so easy to use. Reviewed on: 25th March 2025
Aimee W's avatar
Aimee W

So far its been good.

5
So far its been good. I will know more when i doing my filing in few months Reviewed on: 25th March 2025
Zen Cove's avatar
Zen Cove

Super easy to use.

5
Super easy to use. Helpful staff always to hand. Very useful link to Free Agent, accounting software. Reviewed on: 25th March 2025
Petra J's avatar
Petra J

Since I started banking with Mettle there has been n...

5
Since I started banking with Mettle there has been no issue whatsoever, they are always there each time you reach out for them with questions or something you needed clarification on. From my personal experience, so far so good. Reviewed on: 25th March 2025
Chukwu C's avatar
Chukwu C

Briliant Bank and Free Software

5
Briliant Bank and Free Software make running my business organised and effortless as can be. So many costs are rocketing but Mettle Bank keeps me in control and makes managing money free of hassle. Reviewed on: 25th March 2025
Alex C's avatar
Alex C

User friendly and functional

4
I love having my banking and invoicing on the same platform. It's incredibly user friendly and the one time I submitted feedback, it was taken on board and the changes were implemented. Reviewed on: 25th March 2025
Tiff's avatar
Tiff

Efficient, Great as a small business owner.

5
It has been great for me as a small business owner so easy to use, efficient saves me time as I can invoice and quote directly from the app. I love it.Thank you Reviewed on: 25th March 2025
Abigail's avatar
Abigail

The app is easy to navigate and clear.

5
The app is easy to navigate and clear. Reviewed on: 25th March 2025
Gabrielle T's avatar
Gabrielle T

I made a nettle account nearly 2 years ago and have...

5
I made a nettle account nearly 2 years ago and have been very happy! I’ve recommended mettle to over 10 people now who have all had great experiences too, the only down side is the referral scheme. But in terms of banking I couldn’t be happier, it’s easy to set up and navigate and any issues I’ve had has been quickly resolved with ease.. I’m glad found mettle as it’s honestly been a life saver for me! I’d highly recommend to anyone who’s thinking about joining mettle. Reviewed on: 25th March 2025
Amie B's avatar
Amie B

Very Impressed so far

5
I've not being using Mettle long however it seems very intuitive and I've had no issues so far. It does exactly what I expected from a business banking app and have no problem recommending. I have the paid version and love the fact quotes can easily converted to invoices. Reviewed on: 24th March 2025
Sparki's avatar
Sparki

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