Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4591)

Very good live chat when needed.

5
Very good live chat when needed.James is very good Reviewed on: 24th March 2025
Stephen m's avatar
Stephen m

Great banking for my micro business

5
I’ve enjoyed using Mettle banking for my micro business, it’s made life much easier. I particularly like the notifications to categorise transaction & the reminder to add the receipt. I’ve had no problems so far so I haven’t had to contact customer services, so no comments on that side of it. Really enjoy having the access to FreeAgent too. Reviewed on: 24th March 2025
Laura J's avatar
Laura J

Brilliant bank.

5
Brilliant bank. Over 3 years and I've never had a problem. And if I've had any questions it's rite there when you need to get in touch.. thank and hope to be with mettle for many years to come Reviewed on: 24th March 2025
Leon loc's avatar
Leon loc

Mettle gives me all I need to run my taiji school

5
I run a small martial arts schoool - Mettle gives me all I need including (to my surprise) access to Freeagent, excellent value and utility. Highly recommended!! Reviewed on: 24th March 2025
John L's avatar
John L

Generally very happy with Mettle and Free Agent

4
Generally very happy with Mettle and also the Free Agent accounting software, which is included free of charge. I wasn't aware that I can now email or call Mettle if I have any issues, as I thought it was only via the in-app chat. So that is better than the previous Mettle account I had. However, It may be useful if you could pay money in via NatWest machines (not the counter) in branch, instead of only at the Post Office. Reviewed on: 24th March 2025
Helen D's avatar
Helen D

Great Bank and App

5
Really easy to use, shows all the information you need. I like that you can have pots to save money. Making an invoice is really simple and I like that you can access your pin if you forget it! I like that the app is really user friendly and simple to use, there are no fancy or complex bits to it. Best banking app I have Reviewed on: 24th March 2025
Alex B's avatar
Alex B

Easy to use

5
Easy to use, quick responses when I have needed assistance. Reviewed on: 24th March 2025
The Blissful Group 's avatar
The Blissful Group

Does what I need it to do.

5
Works well. Does what I require it to do. The invoicing aspect could be a bit slicker. I like the automatic savings aspect setting the percentage I want it to do. Reviewed on: 24th March 2025
Martin B's avatar
Martin B

A fantastic Business Account and so easy to use.

5
A fantastic Business Account and so easy to use. You can do quotations on the go and also do invoices too. Matches payments up with a single press on a button. Reviewed on: 24th March 2025
Lee M's avatar
Lee M

Lintham-DW1

5
the account has transformed my banking habbit's and helped me manage my business in a more efficient manor. Reviewed on: 24th March 2025
Derek W's avatar
Derek W

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill