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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Perfect for me as a Small business user

5
Only used the basics so far but love the pots idea and the fact it deducts as money comes in ,also the ease of invoices and keeping on top of income and outgoing. As I move on I'll find out more but for the start and the fact I'm on my own it's excellent for my needs. Reviewed on: 23rd March 2025
Randalls's avatar
Randalls

Best business bank company by far.

5
When sorting out my business bank account they were the only bank that made you feel like a normal person not making me jump through silly hoops that made no sense and with the feel of complete security. Within in days and all the obvious checks needed the bank account was open. Reviewed on: 23rd March 2025
Matthew C's avatar
Matthew C

A great bank for buisness

5
Really enjoyed using mettle, it has made my business banking for my career easier. Reviewed on: 23rd March 2025
Ryan Noire's avatar
Ryan Noire

Easy business banking

5
Easy to use online with the added bonus of being able to take advantage of the invoice system.Overall would highly recommend to any new business to start up.Great extras including tax pot and other savings opportunities. Reviewed on: 23rd March 2025
Keith J's avatar
Keith J

Easy to use app, great customer service

5
Easy to use app, great customer service Reviewed on: 23rd March 2025
Sureya H's avatar
Sureya H

Helps this very small business

5
As a very small business, it is great to have a bank that offers a free account. For the little I make, it would really be taken up by bank fees from other banks!! Reviewed on: 22nd March 2025
Otterly Creative's avatar
Otterly Creative

Simple to use, good value for money.

5
Simple to use, good value for money. Reviewed on: 22nd March 2025
Rosie's avatar
Rosie

I love Mettle, it’s business banking made easy

5
I love Mettle, it’s business banking made easy and I get to use FreeAgent to do my account free of charge. They both seamlessly connect. Reviewed on: 22nd March 2025
Melanie G's avatar
Melanie G

On every level this is easy.

5
On every level this bank app is easy. I've just started my business and so have alot to learn. But Mettle makes this an easy smooth and honest way to process my financial success. Staff are on the ball and helped me many times. Had one concern once with a transaction paid out. But it was remedied. A real person replied. I even had a reply from a manager to confirm the fault had been rectified. Easily accessible on app. At all times I know what's happening. Thank you Mettle team. Reviewed on: 22nd March 2025
Lynda K's avatar
Lynda K

Quick service, and very informal.

5
Quick service, and very informal. Reviewed on: 22nd March 2025
David G's avatar
David G

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