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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,582 reviews, last reviewed 8th May 2026
440% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4582)

Mettle has been absolutely fantastic.

5
Mettle has been absolutely fantastic. It’s made my business banking much easier and the customer service is great. I’ve recommended it to others. Reviewed on: 22nd March 2025
Kerry H's avatar
Kerry H

Brilliant service such good customer service - 1 enq...

5
Brilliant service such good customer service - 1 enquiry and it was dealt with straight away Reviewed on: 21st March 2025
Donna 's avatar
Donna

New business

4
We’ve enjoyed having our mettle account, it’s made starting our business much easier. Reviewed on: 21st March 2025
Natalie V's avatar
Natalie V

Great for self employed freelancers

5
Has everything i need as a self employed freelancer. App is great and the money pots and automatic transfers are super helpful. Reviewed on: 21st March 2025
Libby A's avatar
Libby A

Excellence customer service top service

5
Excellence customer service always at hand quick and professional service always Reviewed on: 21st March 2025
Derek d's avatar
Derek d

I am a new sole trader, I love how easy it is to use

4
I am a new sole trader so having the ability to generate professional looking and customised invoices is amazing, especially as it’s free. There is a paid option however I haven’t used that so can’t comment. Reviewed on: 21st March 2025
Sophie W's avatar
Sophie W

I got a very good experience with mettle but I would...

5
I got a very good experience with mettle but I would like to suggest to put the date of the direct debits will come true and calculate with the total of the money.. Reviewed on: 21st March 2025
David Z's avatar
David Z

Mettle has helped me streamline my business expenses...

5
Mettle has helped me streamline my business expenses and bills. The app is great and I love the savings pot options too Reviewed on: 21st March 2025
Hannah D's avatar
Hannah D

Simple and friendly customer service.

5
Simple and friendly customer service. Reviewed on: 21st March 2025
Elliot H's avatar
Elliot H

Absolutely brilliant bank, the few issues that I’ve...

5
Absolutely brilliant bank, the few issues that I’ve had with payments etc they have been swift in getting back to me and explaining either what I needed to do or how they can help Reviewed on: 21st March 2025
Simon D's avatar
Simon D

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