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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Best switch I ever did.

5
It was very easy for me to switch across to Mettle back in Feb 2023 and since then all has gone extremely well. They are hands down so much better than my previous more 'mainstream' bank and I would recommend them to anyone with a business here in the UK. Reviewed on: 22nd March 2025
Laurence at City Resorts's avatar
Laurence at City Resorts

Mettle has been absolutely fantastic.

5
Mettle has been absolutely fantastic. It’s made my business banking much easier and the customer service is great. I’ve recommended it to others. Reviewed on: 22nd March 2025
Kerry H's avatar
Kerry H

Brilliant service such good customer service - 1 enq...

5
Brilliant service such good customer service - 1 enquiry and it was dealt with straight away Reviewed on: 21st March 2025
Donna 's avatar
Donna

New business

4
We’ve enjoyed having our mettle account, it’s made starting our business much easier. Reviewed on: 21st March 2025
Natalie V's avatar
Natalie V

Great for self employed freelancers

5
Has everything i need as a self employed freelancer. App is great and the money pots and automatic transfers are super helpful. Reviewed on: 21st March 2025
Libby A's avatar
Libby A

Excellence customer service top service

5
Excellence customer service always at hand quick and professional service always Reviewed on: 21st March 2025
Derek d's avatar
Derek d

I am a new sole trader, I love how easy it is to use

4
I am a new sole trader so having the ability to generate professional looking and customised invoices is amazing, especially as it’s free. There is a paid option however I haven’t used that so can’t comment. Reviewed on: 21st March 2025
Sophie W's avatar
Sophie W

I got a very good experience with mettle but I would...

5
I got a very good experience with mettle but I would like to suggest to put the date of the direct debits will come true and calculate with the total of the money.. Reviewed on: 21st March 2025
David Z's avatar
David Z

Mettle has helped me streamline my business expenses...

5
Mettle has helped me streamline my business expenses and bills. The app is great and I love the savings pot options too Reviewed on: 21st March 2025
Hannah D's avatar
Hannah D

Simple and friendly customer service.

5
Simple and friendly customer service. Reviewed on: 21st March 2025
Elliot H's avatar
Elliot H

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