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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
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Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Mettle is super easy to use.

5
Mettle is super easy to use. As a first time business owner there are lots of amazing features that really help with your finance for your business Reviewed on: 23rd March 2025
Chanellex's avatar
Chanellex

Straightforward app. Friendly customer service

5
Very straightforward app - so easy to use and very clear. Valuable features like Pots. But most importantly, they are always responsive and ready to help with any problems. Very friendly and extremely helpful. Reviewed on: 23rd March 2025
Michele R's avatar
Michele R

Easy banking

5
Started my business and needed a bank account and found Mettle, one of the best around, very easy to set up, and anything I needed help with was just a few taps away. Lots of different features to help distribute money, like a percentage of income can go straight to a tax pot, so I never need to worry about saving money, with so much more! Reviewed on: 23rd March 2025
Matt F's avatar
Matt F

Effective

5
Easy and efficient no messing about with transfers and simple icons not complcations Reviewed on: 23rd March 2025
Hadley PT's avatar
Hadley PT

Great for my small business - I love the pot feature.

4
Mettle has been great for my small business - the pots allow me to save and set targets for areas such as my tax and pension and the targets really help with budgeting for these. I have had a few issues with the app only working in my home, which is a bit frustrating but otherwise this has been a great addition to managing my business and accounting. Reviewed on: 23rd March 2025
Rach P's avatar
Rach P

A business account that supports small businesses

5
The business account works for me and I don’t get loads of unessary charges for a small business. Reviewed on: 23rd March 2025
Katherine C's avatar
Katherine C

Great account for business use

5
I have been using Mettle for the last couple of years as my sole business account & have found it simplistic to use. The benefits of having 'pots' is great so that I can easily separate money for VAT, CIS and different clients projects making it simpler to keep track of monies. The facility to export transactions is very easy too, making it easier for me to forward to my accountant if & when necessary. Along with having a link to Xero, this all makes things simpler for me to run my business. Any issues I have ever had have been answered very quickly by the online chat operators. Overall a great experience. Reviewed on: 23rd March 2025
Gareth A's avatar
Gareth A

Ease with tax return

5
I have found that it was simple to set up, clear and easy to use, and most importantly was so helpful when preparing my tax return Reviewed on: 23rd March 2025
ArtyAnie's avatar
ArtyAnie

Perfect for me as a Small business user

5
Only used the basics so far but love the pots idea and the fact it deducts as money comes in ,also the ease of invoices and keeping on top of income and outgoing. As I move on I'll find out more but for the start and the fact I'm on my own it's excellent for my needs. Reviewed on: 23rd March 2025
Randalls's avatar
Randalls

Best business bank company by far.

5
When sorting out my business bank account they were the only bank that made you feel like a normal person not making me jump through silly hoops that made no sense and with the feel of complete security. Within in days and all the obvious checks needed the bank account was open. Reviewed on: 23rd March 2025
Matthew C's avatar
Matthew C

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