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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Very Easy to use and secure.

5
Very Easy to use and secure. Links seamlessly with FreeAgent which helps my accounts. Reviewed on: 23rd March 2025
Charles 's avatar
Charles

Really great app!!

5
Such a great app, easy to use, great layout and everything at your fingertips. Perfect for my small business needs, I’ve really enjoyed using Mettle and would definitely recommend it! Reviewed on: 23rd March 2025
Summer B's avatar
Summer B

Mettle is super easy to use.

5
Mettle is super easy to use. As a first time business owner there are lots of amazing features that really help with your finance for your business Reviewed on: 23rd March 2025
Chanellex's avatar
Chanellex

Straightforward app. Friendly customer service

5
Very straightforward app - so easy to use and very clear. Valuable features like Pots. But most importantly, they are always responsive and ready to help with any problems. Very friendly and extremely helpful. Reviewed on: 23rd March 2025
Michele R's avatar
Michele R

Easy banking

5
Started my business and needed a bank account and found Mettle, one of the best around, very easy to set up, and anything I needed help with was just a few taps away. Lots of different features to help distribute money, like a percentage of income can go straight to a tax pot, so I never need to worry about saving money, with so much more! Reviewed on: 23rd March 2025
Matt F's avatar
Matt F

Effective

5
Easy and efficient no messing about with transfers and simple icons not complcations Reviewed on: 23rd March 2025
Hadley PT's avatar
Hadley PT

Great for my small business - I love the pot feature.

4
Mettle has been great for my small business - the pots allow me to save and set targets for areas such as my tax and pension and the targets really help with budgeting for these. I have had a few issues with the app only working in my home, which is a bit frustrating but otherwise this has been a great addition to managing my business and accounting. Reviewed on: 23rd March 2025
Rach P's avatar
Rach P

A business account that supports small businesses

5
The business account works for me and I don’t get loads of unessary charges for a small business. Reviewed on: 23rd March 2025
Katherine C's avatar
Katherine C

Great account for business use

5
I have been using Mettle for the last couple of years as my sole business account & have found it simplistic to use. The benefits of having 'pots' is great so that I can easily separate money for VAT, CIS and different clients projects making it simpler to keep track of monies. The facility to export transactions is very easy too, making it easier for me to forward to my accountant if & when necessary. Along with having a link to Xero, this all makes things simpler for me to run my business. Any issues I have ever had have been answered very quickly by the online chat operators. Overall a great experience. Reviewed on: 23rd March 2025
Gareth A's avatar
Gareth A

Ease with tax return

5
I have found that it was simple to set up, clear and easy to use, and most importantly was so helpful when preparing my tax return Reviewed on: 23rd March 2025
ArtyAnie's avatar
ArtyAnie

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