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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Very easy to use app and easy to use transfers...

4
Very easy to use app and easy to use transfers etc Reviewed on: 19th March 2025
Craig C's avatar
Craig C

So far I've really enjoyed the experience with Mettle.

4
So far I've really enjoyed the experience with Mettle. I've not had any issues and it was easy to set up (unlike some other banks I won't mention s***ling!) I'm not an app person and am always reluctant to use one, however it is simple and I really like how you can filter income/expenses. That there are no hidden charges for things like adding receipts or labeling (unlike some others re***t). One thing I would LOVE is a foreign currency capability. In today's climate most of us purchase at least one or two subscriptions for our business in USD and go on business trips that have to use EUR that these can't come out of this account is frustrating .... however ... I was very excited to receive an email recently asking questions about those requirements - so am hopeful that soon I'll be able to have all my business banking in one place - yippie! Reviewed on: 19th March 2025
J Q's avatar
J Q

Banking made easy and hassle free.

5
Banking made easy and hassle free. Bookkeeping with easy uploading of receipts. Love the little pots for savings, tax etc. Easy transactions, requesting money, sending invoices. Great customer support. Reviewed on: 19th March 2025
Christine M's avatar
Christine M

Very impressed with mettle

5
Very impressed with mettle, the customer service is brilliant, love the look of the app and it is all very seamless Reviewed on: 19th March 2025
Olly M's avatar
Olly M

Simple to use & great service

5
Mettle bank account works great for my small business - easy to use app and invoicing system Reviewed on: 19th March 2025
Emma T's avatar
Emma T

Easy to use comprehensive system

5
Easy to use comprehensive system Reviewed on: 19th March 2025
Mike A's avatar
Mike A

Mettle, an ideal bank for the small businesses

5
Mettle offers good banking services and caring for small customers like myself. I moved to Mettle from my previous bank because I was very unhappy and I found in Mettle what I really needed. Thank you Mettle! Reviewed on: 19th March 2025
Anne 's avatar
Anne

Great app!

4
I love how Metlle have the saving pots! And have had no problems, the app is great to use. Reviewed on: 19th March 2025
Emilyyyyy's avatar
Emilyyyyy

The app is easy to use.

5
The app is easy to use. The link to free agent makes my accounting super easy Reviewed on: 19th March 2025
Toni T's avatar
Toni T

I’ve had good 3 years banking experience with mettle...

5
I’ve had good 3 years banking experience with mettle and I’m more then happy with their bank service spot on. Reviewed on: 19th March 2025
Xtreme Xperts's avatar
Xtreme Xperts

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