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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Making small businesses feel and look professional.

5
I'm a sole trader with small income and minor expenses, but Mettle has made it feel great and worthy. From invoices personalised with my logo, easy to apply job details and payment information. Not forgetting so many ways to send and share your invoice! Their reference scheme is great offering £50 to those who sign up using your code and yourself. I don't need to consider my business banking.. it takes care of itself! Categorise your income and outgoings easily and control your card limits through the app. It really is second to none. Reviewed on: 19th March 2025
Tina H's avatar
Tina H

Easy to use, straightforward Business Banking

5
I've not had the need to contact customer service, but I find Mettle very easy to use as my business bank and the link with Free Agent is brilliant Reviewed on: 19th March 2025
Martin E's avatar
Martin E

Excellent business account

5
mettle has been an excellent banking app for my business, customer support is excellent there is always someone to answer any queries. I highly recommend Mettle to others looking for business accounts Reviewed on: 19th March 2025
NMinney's avatar
NMinney

Business Banking Ease

5
Easy to use and to manage all my business expenses. Reviewed on: 19th March 2025
Emma B's avatar
Emma B

A very happy customer

5
I’ve had my account for a couple of years now and couldn’t be happier. In the couple of occasions I’ve needed help form customer services the response has been prompt, professional and efficient. Reviewed on: 19th March 2025
Katherine M's avatar
Katherine M

Outstanding Small Business Banking

5
Recently started out on my own as a Sole Trader, and decided to open an account with Mettle. Best move ever. The Team are extremely helpful and accommodating. Indeed, when coupled with the Free Agent software it make my business accounting life so simple. Can't fault the service, the app - all excellent. Reviewed on: 19th March 2025
Richard H's avatar
Richard H

I've used Mettle since starting my company, the app...

5
I've used Mettle since starting my company, the app is clear and concise, the ability to make pots is great, and any queries I've had have been answered efficiently. Reviewed on: 19th March 2025
Nick's avatar
Nick

I’m really please that I have a mettle account, it’s...

5
I’m really please that I have a mettle account, it’s very efficient and even better that it’s free, I’ve had no problems at all Reviewed on: 19th March 2025
Jade Jones's avatar
Jade Jones

I just had a lovely experience last week with custom...

5
I just had a lovely experience last week with customer service Reviewed on: 19th March 2025
Kata K's avatar
Kata K

best of the best!

5
Mettle have been like no other for my small business. The fact you can contact someone via live chat and you get a reply quickly is a God send and I’m so happy to bank with mettle for my small business. Reviewed on: 19th March 2025
Cee's avatar
Cee

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