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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Don't Do It - It's Free But That Costs Too Much

1
My business partner was impressed by the price of Mettle and tbh it worked OK until we needed to change the account because he wanted to stop working for personal reasons. Then the nightmare started - there's no way you can change anything at all on the account. At the end of the month I'm closing the company down as we cannot do anything with the bank account. Reviewed on: 19th March 2025
G's avatar
G

Great user experience.

5
I really enjoy using the website and app, it makes life much easier to track and manage money, and the tools for creating invoices are a huge time saver! Reviewed on: 19th March 2025
chris h's avatar
chris h

Mettle for business all the way!

5
My friend suggested Mettle to me for my small business. I downloaded the app and applied for my first business account which was really straight forward and within a few days I received my card. I also received £50 for joining which was the icing on the cake. I’ve been creating and sending invoices and receiving money through the app. It really couldn’t be any smoother. Mettle for business all the way! 10/10 Reviewed on: 19th March 2025
Patricia A's avatar
Patricia A

Not being very tech educated I find it very easy to...

5
Not being very tech educated I find it very easy to use Mettle. From setting up with clear instructions to managing day to day accounting Mettle makes it all easy. Reviewed on: 19th March 2025
Michael C's avatar
Michael C

Efficient service, perfect business account

5
Efficient service, easy to use app and set up for a business account. Easy to contact customer service for support. easy to use abroad. Reviewed on: 19th March 2025
Kerrie l's avatar
Kerrie l

Great customer service and very prompt reaction time...

5
Great customer service and very prompt reaction time if ever there is a problem. Reviewed on: 19th March 2025
Sheena P's avatar
Sheena P

Simple effective banking links easily to accounting...

5
Simple effective banking links easily to accounting software, effective communication where appropriate. Reviewed on: 19th March 2025
Dottie W's avatar
Dottie W

Great experience using Mettle!

5
I started my own business in 2023 and using Mettle has made life very easy for me as a new business owner. The app is very easy to use and I can easily move money around and pay bills. I also like how the account can be interfaced with FreeAgent. I recommend Mettle to any small business owners. Reviewed on: 19th March 2025
Simon M's avatar
Simon M

I used Mettle for international transfers.

4
I used Mettle for international transfers. They handled this swiftly at a very low cost. Reviewed on: 19th March 2025
Eric H's avatar
Eric H

I’ve used mettle since going self employed 3 years a...

5
I’ve used mettle since going self employed 3 years ago and they have been excellent, and very helpful whenever I have needed them. Reviewed on: 19th March 2025
Clive W's avatar
Clive W

Review Mettle by NatWest: Business banking now

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