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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

I use mettle for my business banking.

4
I use mettle for my business banking. it is free and the app is super easy to use. we have the option to separate sums into pots to keep VAT seperate form the balance. Any transactions are notified on my phone so thats great from a security perspective. There was a bit of a nuisance when they changed type of bank last year but that's the only issue we have ever had. Never had any need to contact customer services as the app works perfectly fine for us. would definitely recommend Reviewed on: 19th March 2025
LYNN M's avatar
LYNN M

Really simple and easy to use

5
Mettle is super easy to use and perfect for business owners, sole traders - no more than what's needed which makes things very simple when you've got a million other things to think about! The integration with FreeAgent is seamless too. Love it! Reviewed on: 19th March 2025
Faye T's avatar
Faye T

Fantastic for sole traders

5
I opened a mettle account after starting my small sole trader business. Initially I was using a high street bank who wanted to charge me business rates. Being a small independent sole trader these fees weren't fair and made my hard work almost not worth it. I heard of mettle and switched. I benefit greatly from their access to freeagent accounting software. No fees and sooo easy to use. Never had any issues with them. I can pay in cash transactions easily without need of going into a town. Mettle is easily laid out and simple to use, I have recommended many friends and other sole traders to open mettle accounts, each one has also been very impressed with the level of service. Webchat has always worked fine and any downtime is notified with plenty of time to plan ahead but has never affected me. Reviewed on: 19th March 2025
Mel M's avatar
Mel M

Mettle is a very trusted Banking that provides excel...

5
Mettle is a very trusted Banking that provides excellent support to small businesses like mine. Mettle provides great customer service at the figer tip literally, messages or questions set in the drop box are responded to speedily. Reviewed on: 19th March 2025
Christine C's avatar
Christine C

Mettle is so easy to use!

5
Mettle is so easy to use, simple navigation, info and brilliant customer service whenever I need it. Reviewed on: 19th March 2025
Stephen I's avatar
Stephen I

Mettle is easy to use, and I haven’t been bombarded...

5
Mettle is easy to use, and I haven’t been bombarded with “upgrade” invitations. Seems like they’re interested in doing the good things, well. Reviewed on: 19th March 2025
Innerspace Therapy and Coaching's avatar
Innerspace Therapy and Coaching

Very convenient and clear account.

5
Very convenient and clear account. I am very satisfied. Reviewed on: 19th March 2025
Ryszard R's avatar
Ryszard R

Mettle is great for a small business owner

5
I have used Mettle for over two years now with no issues. I find it very easy to use and often recommend it to other small business owners. Reviewed on: 19th March 2025
Alison A's avatar
Alison A

Mettle making business a lot easier and stress free

5
Since using mettle keeping on top of my tax has been easy with use of its tax pots. Also using the app for invoices and quotes is extremely easy unlike other apps, overall can’t fault mettle made my business life a lot easier thanks Reviewed on: 19th March 2025
Max barnett's avatar
Max barnett

Perfect business banking!

5
Perfect business banking! As a micro business Mettle have provided a superb banking service that means I can control costs and integrate my accounts seamlessly. Reviewed on: 19th March 2025
Keith W's avatar
Keith W

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