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Mettle by NatWest: Business Banking reviews

4.93
Based on 4,582 reviews, last reviewed 8th May 2026
439% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4582)

I have been using Mettle: Business Banking for over...

5
I have been using Mettle: Business Banking for over 2 years now since I have start my business. Easy to use, very helpful for a beginner like me. Recommended it to my family and friends, and everyone is very satisfied about it. Best choice i ever made! Reviewed on: 19th March 2025

First time owner / director finds Mettle indispensable

5
Being a first time owner / director in a single person Ltd company I needed a simple to use mobile banking system that had a free basic service during the initial stages of the business. I found Mettle to be very user friendly, fast and adaptable. The 'pots' aspect of the account also made it super easy to maintain the tax element. In addition the combination of Mettle and Freeagent creates a package that is an absolute winner for small businesses. Reviewed on: 19th March 2025

When i started my small business - i was reccomended...

5
When i started my small business - i was reccomended mettle and tide - i firstly went with tide however the customer service was awful and my account got hacked twice and they left it to myself to resolve. I also have a current bank account with NatWest and didn't realise they were in a partnership so i tried mettle and love it !! I love how you can seperate your money into pots and the customer service is amazing - any problems i have they can resolve - before mettle i was using apps online to creat invoices but i would say mettle is perfect for all business !! Reviewed on: 19th March 2025

Banking that works well and saves you money

5
The banking works well and the access to FreeAgent has saved me at least one monthly bill. Reviewed on: 19th March 2025

Easy, free business banking.

5
Easy, free business banking. Love the "pots" function, this is really good for saving up each month to cover income tax at the end of the year. Secure banking and easy to use app. Reviewed on: 19th March 2025

Perfect for Tattoo artist sole-trader

5
Simple and effective banking for my businesss with fast customer support whenever I've had an issue Reviewed on: 19th March 2025

Simple and easy to use for my business, helps me tra...

5
Simple and easy to use for my business, helps me track my payments in and out of the account. Reviewed on: 19th March 2025

Great business package all in one

5
The app is simple to use and customer service great, I haven’t used FreeAgent yet but joined because Mettle offered it when I signed up so I will update once I’ve used it. Reviewed on: 19th March 2025

Brilliant app.

5
The app is very easy to use and was very easy to set up. The only issue I have is some things cannot be deleted from the app which I feel should be an option I.e. deleting payees or information I added. Reviewed on: 19th March 2025

Excellent & quick reply.

5
Excellent & quick reply. I’ll strongly recommend my friends to use the services of Mettle bank . Reviewed on: 19th March 2025

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